Kiersten Pettit
Pittsfield,Massachusetts
Overview
5
5
years of professional experience
Work History
Accounting Bookkeeper
Welch Financial Services
12.2022 - Current
- Eliminated financial discrepancies by documenting expenses, monitoring income, and managing bank deposits
- Entered financial data into QuickBooks for accurate reconciliation, ensuring up-to-date and precise accounting records
- Processed invoices, reconciled monthly bank accounts, and maintained strict confidentiality while handling personal banking information
Supplier Engagement Coordinator
Wayfair
08.2021 - 01.2024
- Maintained accurate department and customer records, improving data integrity and operational efficiency
- Responded effectively to sensitive inquiries and complaints, enhancing customer satisfaction and resolution times
- Improved interdepartmental communication by facilitating meetings focused on problem-solving strategies, reducing order processing time through better coordination
Leadership Exploration Associate
Wayfair
08.2021 - 01.2024
- Designed and led coaching sessions for new and existing employees, improving knowledge retention and employee performance metrics
- Crafted and updated training content, facilitating alignment with evolving company policies and performance goals
- Identified performance trends and implemented competitions to drive motivation and engagement among team members
Peer Development Champion
Wayfair
06.2020 - 08.2021
- Assessed new hire performance and provided targeted coaching, enhancing skills prior to independent work assignments
- Facilitated structured training sessions with demonstrations and activities, addressing common knowledge gaps
- Monitored workflows and provided one-on-one coaching sessions to improve performance and efficiency
Education
Certified Medical Administrative Assistant Program -
North Shore Community College
Medical Billing and Coding -
North Shore Community College
Skills
- CPT
- ICD-10-CM
- HCPCS
- Medical Terminology
- Anatomy
- Physiology
- Relative Value Units
- HIPAA Policies
- Coding Guidelines
- NCCI Edits
- Medicare Parts A, B, C, D
- Modifiers
- Coding Payment Policies
- Place of Service
- Compliance
- Fraud/Waste/Abuse Resolution
- Advance Beneficiary Notice
- NCD and LCD Edits
- Microsoft Office Suite
Relevant Skills And Training
- CPT
- ICD-10-CM
- HCPCS
- Medical Terminology
- Anatomy
- Physiology
- Relative Value Units
- HIPAA Policies
- Coding Guidelines
- NCCI Edits
- Medicare Parts A, B, C, D
- Modifiers
- Coding Payment Policies
- Place of Service
- Compliance
- Fraud/Waste/Abuse Resolution
- Advance Beneficiary Notice
- NCD and LCD Edits
- Microsoft Office Suite
Timeline
Accounting Bookkeeper
Welch Financial Services
12.2022 - Current
Supplier Engagement Coordinator
Wayfair
08.2021 - 01.2024
Leadership Exploration Associate
Wayfair
08.2021 - 01.2024
Peer Development Champion
Wayfair
06.2020 - 08.2021
Certified Medical Administrative Assistant Program -
North Shore Community College
Medical Billing and Coding -
North Shore Community College
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