Kiersten Taylor
Gainesville,FL
Summary
Dynamic professional with a strong background in customer service and community outreach, honed at Big Island Bowls. Proven ability to engage and connect with diverse audiences, while effectively managing operations. Skilled in team collaboration and communication, with a passion for enhancing customer experiences and driving community engagement initiatives.
Overview
5
5
years of professional experience
Work History
Fellow
Florida Future Leaders
, FL
08.2025 - 12.2025
- Mobilized students for voting in the 2025 election, articulating relevant topics and issues.
- Registered voters and provided information on where to vote
- Partnered with local organizations to enhance outreach and engagement initiatives.
- Participated in regular team meetings to discuss progress and challenges.
Cashier/Server
Big Island Bowls
Saint Augustine, USA
06.2021 - 11.2023
- Crafted and prepared acai bowls, smoothies, and poke/chicken bowls weekly, enhancing menu variety and customer satisfaction
- Organized and prepped fruits and vegetables daily, ensuring high quality and freshness for service
- Managed food truck opening and closing, including the cash register and daily cash reconciliation.
- Delivered exceptional customer service during special events at the St. Augustine Beach Pier, fostering positive guest experiences
Cashier
Marshalls
Saint Augustine, USA
04.2021 - 01.2022
- Processed 50+ daily transactions and resolved customer issues effectively
- Managed returns and discounted items, contributing to higher customer satisfaction
- Assisted customers and maintained cleanliness in dressing room area
- Facilitated sign-ups and assisted customers in applying for the TJX card through in-person marketing strategies
Host
Mellow Mushroom
Saint Augustine, USA
03.2021 - 01.2022
- Assigned seating based on customer and server preferences to enhance dining experience
- Maintained cleanliness and sanitation for tables, bathrooms, and general areas to ensure a welcoming environment
- Greeted and seated guests promptly, ensuring a positive first impression.
- Managed waitlists effectively, optimizing table turnover during peak hours.
- Assisted in training new hosts on company procedures and customer service standards.
Education
Bachelor of Science - Psychology
University of Florida
Gainesville, Florida, FL05-2026
Skills
- Customer Service
- Communication
- Team collaboration
- Conflict resolution
- Community outreach
- Childcare
- Cahier
- Host/Busser
References
- Arthur Ward, Head Manager during my time at Mellow Mushroom, (904)484-8323
- Jacob Stephens, (352)538-6560
- Danny Artache, (407)497-8162
Volunteer Experience
- Link Crew leader at St. Augustine Highschool (2 years)
- Over 75 volunteer hours from Best Buddies organization at St. Augustine High School- helped coordinate and set up club events
- Deliverer through Planned Parenthood Generation Action Brown Bag Project. Reducing stigma around contraceptives and safe sex. https:://thebrownbagproject.weebly.com
Languages
American Sign Language
Limited
Timeline
Fellow
Florida Future Leaders
08.2025 - 12.2025
Cashier/Server
Big Island Bowls
06.2021 - 11.2023
Cashier
Marshalls
04.2021 - 01.2022
Host
Mellow Mushroom
03.2021 - 01.2022
Bachelor of Science - Psychology
University of Florida