Highly motivated professional with an intense desire to take on new challenges professionally. Bringing in over 4 years of experience, with an emphasis on providing support to mission-critical level government projects and enterprise level customers. Proven ability to utilize technical skills and troubleshooting techniques to enhance user productivity by swiftly identifying and resolving point-of-failure issues, while also maintaining user productivity. Detail-oriented and eagerly able to learn and apply new concepts quickly. Committed to continuous learning and skill development, particularly in all sectors; coupled with the ability to self-direct whilst also zealously providing superior performance in both autonomous and collaborative environments. Currently in pursuit of long-term professional position with adequate
room for vertical growth.
