Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kierston Nichols

Waterloo

Summary

Plant accountant and HR professional with extensive experience in financial oversight, cost management, team collaboration, and achieving results in high-pressure settings. Skilled in financial reporting, personnel management, and ERP system administration. Proven track record of dependability and flexibility.

Overview

13
13
years of professional experience

Work History

Plant Accountant /Area HR Manager

Advanced Drainage Systems
11.2022 - Current
  • Ran month end procedures using Oracle and HCM
  • Managed all financial aspects of plant operations, including budgeting, forecasting, and cost analysis
  • Developed and implemented HR policies and procedures to ensure compliance with labor laws and regulations
  • Managed full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding of new employees
  • Managed employee relations issues including conflict resolution, disciplinary actions, and grievance procedures
  • Oversaw the administration of payroll processes ensuring accuracy and timeliness of payments
  • Collaborated with finance department on budgeting process related to human resources and plant expenses
  • Managed the performance review process, ensuring timely completion and meaningful feedback
  • Conducted exit interviews to identify trends and areas for improvement in employee satisfaction
  • Led investigations into workplace accidents or injuries, ensuring compliance with OSHA regulations
  • Developed and maintained relationships with external vendors such as benefits providers, background check agencies etc
  • Implemented a flexible work schedule policy that improved work-life balance for employees
  • Served as a point of contact for employees regarding HR policies, procedures, and benefits inquiries
  • Developed training programs on topics such as sexual harassment prevention, diversity awareness etc
  • Monitored database performance using tools such as Oracle Enterprise Manager (OEM) to identify bottlenecks and optimize resource utilization
  • Utilized Concur to book all travel and maintain company cards for all employees

OFFICE COORDINATOR

Express Employment Professionals / Maximum Sight & Sound
01.2022 - 10.2022
  • Processed orders with customers verbally, via email, or phone calls.
  • Created and reviewed technician schedules.
  • Prepared quotes, purchase orders and invoices.
  • Received all inventory, incoming and outgoing and entered into Peach Tree software.
  • Reviewed monthly statements and worked with customers to settle unpaid balances on invoices.
  • Used multi-line phone system to answer and transfer calls to staff members and techs off-site.
  • Organized, ordered supplies and cleaned office to upkeep a professional looking workspace.
  • Led meetings with technicians to improve work flow, and keep everyone up to date on current project deadlines.
  • Scheduled appointments through ASANA software, and maintained calendars for all personnel.
  • Supported staff, performing data entry and administrative duties.
  • Operated office machines, such as photocopiers and scanners, fax machines, voice mail systems and personal computers.
  • Typed, formatted, and proofread outgoing correspondence and documents.
  • Reviewed files and records to obtain information to respond to requests.
  • Diffused customer complaints and concerns to maintain excellent customer relations.
  • (Contract)

PROPERTY MANAGER

Cedar Valley Community Support Services
04.2021 - 12.2021
  • Investigated and resolved tenant complaints, following management rules and regulations.
  • Purchased building and maintenance supplies and coordinated with subcontractors to facilitate repairs.
  • Inspected grounds, facilities and equipment routinely to determine necessity of repairs and maintenance.
  • Marketed vacancies through social media and partnerships with local leasing agents.
  • Repaired electrical work and installed light fixtures.
  • Prioritized work orders for service maintenance requests.
  • Recommended and initiated projects, preventing recurrence of issues and breakdowns.
  • Conducted and completed interior painting projects, minor touch-ups and wall repairs.

DISPATCHER

Randolph's Inc.
09.2019 - 04.2021
  • Schedule and dispatch workers, work crews, equipment, and service vehicles to appropriate locations, according to customer requests, specifications, and needs, using computers, radios and telephones
  • Receive and prepare work orders
  • Record and maintain files and records of customer requests, work and services performed, charges, expenses, inventory, and other dispatch information
  • Prepare daily work and run schedules
  • Determine types and amounts of equipment, vehicles, materials, and personnel required, according to work orders and specifications
  • Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards
  • Arrange for necessary repairs to restore service and schedules.
  • Oversee all communications within specifically assigned territories
  • Order supplies and equipment and issue them to personnel
  • Relay work orders, messages, and information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules
  • Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment
  • File monthly and quarterly state taxes for IA, WI, MO, TX
  • Create and maintain all office spreadsheets pertaining to loads, FSC rates, mileage, pricing, invoice numbers and driver responsible
  • Be on call 24/7 for customers needs and orders.
  • Operate multi line phone system, fax / copy machine, and other office equipment.

OFFICE MANAGER

Cedar Valley Maintenance
04.2016 - 09.2019
  • Respond to tenant requests via email, phone, and mail correspondence
  • Arrange / schedule meetings for potential tenants.
  • Send out work orders for maintenance, and create invoices once work is completed.
  • Assist Management with online database and promotional materials.
  • Receive deposits and rent from tenants, document and enter into online database.
  • Assist tenants with problems or concerns in a timely and professional manner.
  • General building maintenance; small repairs, carpet and vinyl installation, cleaning and painting vacant apartments

LOGISTICS COORDINATOR

Wayne Engineering
08.2012 - 04.2016
  • Work with engineering department and customers to process purchase orders
  • Greet and direct customers to correct meetings and people
  • Coordinate with parts department, shop managers, and technicians to guarantee trucks are completed on schedule and to customer's exact specifications before arranging shipping
  • Communicate with customers throughout the entire production process ensuring all questions and needs are met
  • Schedule shipping of completed units and receipt of incoming units
  • Create simple systems and organize work into clear, easy to follow methods
  • Generate invoices for completed unit shipments and submit to accounts payable
  • Record and file logs for all completed units, invoices, and credits
  • Operate multi-line phone system, fax, copy machine, and other office equipment
  • Respond to customer requests via email, phone, and mail correspondence
  • Arrange/reschedule meetings for a multi-person team of sales managers and office employees
  • Arrange travel flights, hotels, and cars for a multi-person sales team
  • Administer requests for logistics quotes weekly to ensure best savings possible
  • Input insurance claims and OSHA reports
  • Order office supplies and meeting materials
  • Norma Schuette / Dispatch Manager/ Randolph's Inc. / 319.350.0546

Education

Liberal in Arts General Studies Candidate -

Hawkeye Community College
Waterloo, IA
05.2023

High School Diploma - undefined

Jesup Community Schools
Jesup, IA

Skills

  • Top Tier Customer Service
  • Proficient in Microsoft Excel, Word, Power Point, Teams, Outlook
  • Capability to diffuse high stress situations
  • 10 Key typing
  • Excellent written and verbal skills
  • Concur
  • Oracle EBS
  • ADP Vantage

Languages

English
Native or Bilingual

Timeline

Plant Accountant /Area HR Manager

Advanced Drainage Systems
11.2022 - Current

OFFICE COORDINATOR

Express Employment Professionals / Maximum Sight & Sound
01.2022 - 10.2022

PROPERTY MANAGER

Cedar Valley Community Support Services
04.2021 - 12.2021

DISPATCHER

Randolph's Inc.
09.2019 - 04.2021

OFFICE MANAGER

Cedar Valley Maintenance
04.2016 - 09.2019

LOGISTICS COORDINATOR

Wayne Engineering
08.2012 - 04.2016

High School Diploma - undefined

Jesup Community Schools

Liberal in Arts General Studies Candidate -

Hawkeye Community College

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Kierston Nichols