Kierstyn Cain
Neoga,IL
Summary
Dynamic leader with a proven track record at Christensen Farms, enhancing farm productivity and staff performance through innovative practices and upgrades. Skilled in laboratory safety protocols and livestock management, I excel in inventory management and complex problem-solving. Achieved significant improvements in production efficiency, demonstrating exceptional team leadership and multitasking abilities. I also have the background of managing a front desk and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to make a welcoming environment.
Overview
9
9
years of professional experience
Work History
Farm Manager/Laboratory Specialist
Christensen Farms
11.2020 - Current
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Increased farm productivity by introducing modern farming practices and equipment upgrades.
- Inspected every day equipment, resulting in reduced downtime due to repairs or malfunctions.
- Placed work orders, feed orders, supply orders, and restocked supplies.
- Recorded and analyzed data to produce reports of results.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Kept detailed records on production, livestock health, equipment maintenance, financial transactions, and employee performance for data-driven decision making.
Phlebotomy/Laboratory Assistant
Sarah Bush Lincoln Health Center
05.2019 - 11.2020
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Maintained accurate and up-to-date laboratory records, ensuring compliance with institutional guidelines and facilitating audits when necessary.
- Oversaw items in inventory and reordered before supplies diminished.
Sales Consultant, Service Advisor
Northside Ford Lincoln
03.2018 - 05.2019
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Receptionist, Accounts Receivable
Northside Ford Lincoln
03.2016 - 03.2018
- Managed incoming calls promptly with professionalism, directing inquiries to relevant departments.
- Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
- Organized office documents and files, maintaining a clean workspace for optimal productivity.
- Maintained accurate financial records through diligent data entry, contributing to overall company organization.
- Reduced late payments by timely processing of invoices and consistent follow-up with clients.
- Optimized cash flow management by accurately recording payments received from clients.
- Skilled at working independently and collaboratively in a team environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Effingham High School
05.2015
Skills
- Time Management
- Customer Relationship Management
- Customer Service
- Computer Skills
- Multitasking and Organization
- Laboratory safety protocols
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Budgeting
- Livestock management
Timeline
Farm Manager/Laboratory Specialist
Christensen Farms
11.2020 - Current
Phlebotomy/Laboratory Assistant
Sarah Bush Lincoln Health Center
05.2019 - 11.2020
Sales Consultant, Service Advisor
Northside Ford Lincoln
03.2018 - 05.2019
Receptionist, Accounts Receivable
Northside Ford Lincoln
03.2016 - 03.2018
High School Diploma -
Effingham High School
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