Kierstyn Flannery
Fort Worth,TX
Summary
My goal is to become an asset in the workplace by becoming a team member while being able to work independently without constant guidance. I am just starting so I understand that I have a lot to learn, but I bring dedication to any role that I have. I am hard working and able to work a variety of shifts and positions. I am customer focused, engaging and look to solve any issues quickly. I am moldable, confident and exited for the right opportunity.
Overview
4
4
years of professional experience
Work History
Whitewater Express Car Wash
Camden hall
Fort Worth, TX
08.2022 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed annual goals for each department based on market trends and competitor analysis.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Nike Assoisiate
Unknown
Fort Worth, TX
08.2021 - 02.2022
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated with others to discuss new opportunities.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Restock items if needed
Q Car Wash
Unknown
Fort Worth , TX
05.2021 - 09.2021
- Provided job training and direction to team members
- Performed daily checks on various equipment and reported any deficiencies to supervisor team
- Demonstrated good time management independent of supervision
- Manage employees on my shift
- Create schedules
- Creation and input of data
- Customer service
- Manage fiances
- Copying documents
- Organizing customer information and account data
Zips Car Wash
Unknown
Watauga, TX
05.2020 - 05.2021
- Dealt with issues,courteous and professional manners.
- Performed regular property inspections for cleanliness, curb appeal
- Manage employees
- Create schedules and input of data
- Supply ordering
- Fix or repair equipment as needed
- Customer relation including vehicles damages
- Organizing customer information and account data
- Helped with customers needs, and how to work our system
- Manage fiances
- Creating charts for new employees
- Trained new hires
Education
High School Diploma -
Fossil Ridge High School
Keller, TX05-2020
Skills
- Ability and willingness to learn and adopted
- Strongly motivated in success
- Effective at time management
- Handling conflicts
- Customers relations
- Respectful and able to work with other
- Hard working , integrity and results driven
- Teaching and managing employees
- Organizational skills
- Maintenance & Repair
- Training & Development
- Supervision and leadership
medical classes
- I took medical classes and learned the basics of medically used words and procedures.
Math
- Took collage courses in high school
- passionate in all things math related
Timeline
Whitewater Express Car Wash
Camden hall
08.2022 - Current
Nike Assoisiate
Unknown
08.2021 - 02.2022
Q Car Wash
Unknown
05.2021 - 09.2021
Zips Car Wash
Unknown
05.2020 - 05.2021
High School Diploma -
Fossil Ridge High School
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