Summary
Overview
Work History
Education
Skills
Timeline
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Kieu Nguyen

Baltimore,MD

Summary

Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.

Overview

6
6
years of professional experience

Work History

Security Officer

Prosegur
09.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Retrieve chemical samples to transport to lab technicians

Warehouse Stocker

Walmart
07.2022 - 09.2024
  • Compared received packages against shipping documents.
  • Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
  • Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.
  • Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Managed inbound shipments effectively, verifying product quantities, quality, and documentation upon arrival.
  • Boosted productivity with effective communication between team members and proper delegation of tasks.

Security Officer

Live Casino
07.2022 - 12.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Restaurant Manager

Chiptole
03.2021 - 07.2022
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Construction Worker

Flagger Force
12.2018 - 04.2021
  • Prevented potential hazards or delays through proactive identification of site challenges or conflicts.
  • Increased client satisfaction through open communication channels, addressing concerns promptly and professionally.
  • Provided exceptional customer service to clients throughout the entire construction process, upholding company reputation and fostering repeat business opportunities.
  • Resolved issues encountered during construction by applying strong problem-solving skills and communicating effectively with team members.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Education

High School Diploma -

Great Mills High
Great Mills, MD

Skills

  • Loading and unloading
  • Warehouse safety
  • Clear communication
  • Cleaning and organizing
  • Self-motivated and disciplined
  • Packaging and labeling
  • Material handling
  • Warehouse operations
  • Shipping and receiving
  • Punctual and dependable

Timeline

Security Officer

Prosegur
09.2024 - Current

Warehouse Stocker

Walmart
07.2022 - 09.2024

Security Officer

Live Casino
07.2022 - 12.2022

Restaurant Manager

Chiptole
03.2021 - 07.2022

Construction Worker

Flagger Force
12.2018 - 04.2021

High School Diploma -

Great Mills High
Kieu Nguyen