Kiiana Canady
Lancaster,TX
Summary
Motivated Student who demonstrates strong work ethic and creative ability. Seeking to apply professional and well versed leadership at the company. Will leverage proven experience as a leader to contribute to company goals and needs. Dynamic and results-oriented professional with a proven track record at Fedex Ground, enhancing package handling efficiency and safety. Excelled in high-stress situations at Footlocker Retail, significantly boosting customer satisfaction and sales. Skilled in Microsoft Office Suite and Google Applications, demonstrating exceptional problem-solving abilities and team collaboration.
Overview
2
2
years of professional experience
Work History
Package Handler
Fedex Ground
Dallas, TX
05.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Sales Associate
Footlocker Retail
Dallas, TX
10.2022 - 08.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Business
Dallas College
LancasterBiology
Louisiana State University
Baton Rouge, LADavid W. Carter High School
Dallas, TX05.2023
Skills
- Proficiency in Microsoft Word
- Proficiency in Microsoft Powerpoint
- Proficiency in Excel
- Proficiency in Google Applications
- Adaptable to change
- Workplace Cleanliness
- Willing to Learn
- Problem-Solving
- Team Collaboration
- Attention to Detail
- Critical Thinking
- Decision-Making
- Data Entry
- Work Planning and Prioritization
- Multitasking
- Efficiency in Writing and Verbal Communication
Timeline
Package Handler
Fedex Ground
05.2024 - Current
Sales Associate
Footlocker Retail
10.2022 - 08.2023
Business
Dallas College
Biology
Louisiana State University
David W. Carter High School