Summary
Overview
Work History
Education
Skills
Timeline
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Kiiana Canady

Lancaster,TX

Summary

Motivated and compassionate professional seeking to transition into the healthcare field. Experienced in customer service and fast-paced environment, with strong communication, attention to detail, and a commitment to providing quality care and support. Dedicated to creating positive experiences for patients while maintaining safety and efficiency.

Overview

4
4
years of professional experience

Work History

Package Handler

FedEx
Hutchins, TX
05.2024 - Current

• Efficiently sorted and handled packages to support daily operations

• Followed safety procedures to minimize damage and workplace injuries

• Maintained a clean and organized work environment

• Demonstrated proper lifting techniques and adherence to company policies

Retail Sales Associate

Hibbetts Sports
Dallas, TX
10.2025 - 04.2026

• Delivered excellent customer service in a fast-paced retail environment

• Increased sales through product knowledge and upselling techniques

• Maintained positive interactions with customers to build loyalty

• Assisted with team meetings and shared sales strategies

• Helped create a welcoming and engaging store atmosphere

Customer Care Representative

Neiman Marcus
Dallas, TX
10.2024 - 07.2025

• Assisted customers with orders, returns, and product inquiries

• Placed new orders and tracked shipments with accuracy

• Provided information on promotions, products, and loyalty programs

• Resolved customer concerns while maintaining a professional and calm demeanor

• Connected customers with in-store associates for specialized support

Retail Sales Associate

Footlocker, Footlocker
Dallas, TX
10.2022 - 08.2023

• Delivered excellent customer service in a fast-paced retail environment

• Increased sales through product knowledge and upselling techniques

• Maintained positive interactions with customers to build loyalty

• Assisted with team meetings and shared sales strategies

• Helped create a welcoming and engaging store atmosphere

Education

Associate of Science - Biology

Dallas College
Dallas, TX
05.2028

High School Diploma -

David W. Carter High School
Dallas, TX
05.2023

Skills

  • Proficiency in Microsoft Word
  • Proficiency in Microsoft Powerpoint
  • Proficiency in Excel
  • Proficiency in Google Applications
  • Adaptable to Change
  • Experience with Adobe Photoshop
  • Workplace Cleanliness
  • Problem-Solving
  • Team Collaboration
  • Data Entry
  • Multitasking
  • Leadership
  • Work Planning and Prioritization

Timeline

Retail Sales Associate

Hibbetts Sports
10.2025 - 04.2026

Customer Care Representative

Neiman Marcus
10.2024 - 07.2025

Package Handler

FedEx
05.2024 - Current

Retail Sales Associate

Footlocker, Footlocker
10.2022 - 08.2023

Associate of Science - Biology

Dallas College

High School Diploma -

David W. Carter High School