ARDRENA DUPREE
Bartow,FL
Summary
Enthusiastic Customer Service and Sales Professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Grasps company initiatives quickly as well as setting and achieving personal goals. Adapts well to change in needs, demands and priorities. Applies effective teamwork, customer and sales skills simultaneously.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
Health IQ
Remote , Remote
10.2021 - Current
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Sales Associate
DWD Of Valrico - Geico
Tampa, FL
07.2019 - 11.2020
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation
- Built relationships with clients through active listening to provide excellent service
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
Sales Representative
Sale Insurance Agency
Lakeland, FL
10.2017 - 02.2019
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
- Communicated with customers to understand needs and recommend appropriate solutions
- Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships
Education
Bachelor of Arts - Communications
University of South Florida
Tampa, FL Skills
- MS Office Applications
- Written/Verbal Communication
- Critical Thinking
- Problem Solving
- Leadership Skills
- Excellent Interpersonal Skills
- Detail Oriented
- Customer Focused
Certification
- Property & Casualty - 220
- Life, Health & Annuities - 215
- Adjuster - All Lines - 620
Timeline
Sales Representative
Health IQ
10.2021 - Current
Sales Associate
DWD Of Valrico - Geico
07.2019 - 11.2020
Sales Representative
Sale Insurance Agency
10.2017 - 02.2019
Bachelor of Arts - Communications
University of South Florida