Kila Brooks
Normal,IL
Summary
Dedicated Public Assistance Specialist with a proven track record at the Department of Rehabilitation Services, enhancing patient mobility and safety through effective case management and compassionate care. Skilled in meal preparation and crisis intervention, I excel in teamwork and communication, ensuring high-quality support for individuals with chronic conditions.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Overview
17
17
years of professional experience
Work History
Public Assistance Specialist
Department of Rehabilitation Services
02.2019 - 07.2023
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Increased patient mobility through physical therapy exercises and proper use of assistive devices.
- Assisted patients in managing chronic conditions, helping them develop and maintain a healthy lifestyle.
- Prepared meals and snacks and fed clients.
Public Assistance Specialist
Department of Rehabilitation Services
07.2014 - 12.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Meat Wrapper
Jewels Osco
04.2006 - 08.2011
- Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
- Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
- Collaborated with other team members to ensure a smooth workflow within the department during peak times.
- Protected consumers by consistently following food handling and safety guidelines.
- Conducted regular inspections of products for quality assurance purposes, removing any items that did not meet standards from display cases promptly.
- Kept shelves and display cases organized, products fronted and expired items removed.
Education
No Degree - General Studies
Martin L. King
Chicago, ILSkills
- Case management
- Teamwork
- Patient safety
- Chronic condition management
- Meal preparation
- Quality assurance
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Crisis intervention
Timeline
Public Assistance Specialist
Department of Rehabilitation Services
02.2019 - 07.2023
Public Assistance Specialist
Department of Rehabilitation Services
07.2014 - 12.2017
Meat Wrapper
Jewels Osco
04.2006 - 08.2011
No Degree - General Studies
Martin L. King
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