Alexandra Fryer
Plant City,FL
Summary
Hard-working, fast learning and organized employee with close to 3 years of experience in Public Health. Seeking to expand my knowledge about the health care field and work closely with clients/patients to ensure their health and success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Public Assistance Specialist
Florida Department of Health in Hillsborough Count
Tampa, FL
01.2023 - Current
- Full time - 40 hours a week
- Enroll clients into ADAP and Ryan White after performing eligibility screenings and assessing their eligibility.
- Educate clients on the resources and programs that are available to them.
- Collaborate with other FDOH departments to ensure accuracy and completeness of information.
- Assess new medication shipments for FDOH pharmacy to ensure order was fulfilled.
- Communicate the purpose of ADAP to clients and the importance of adhering to medication and routine visits.
- Maintain accurate client records and information, including insurance, income, residency, etc.
- Participate on the interview panel for new applicants within the department.
Waitress
Beef 'O' Brady's
Plant City, FL
08.2022 - 03.2023
- Part time - 20 hours a week
- Greet and seat customers upon arrival.
- Provide excellent customer service during their dining experience.
- Deliver food and beverages from the kitchen to the customers' table.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
Government Operations Consultant
Florida Department of Health in Hillsborough
Tampa, Florida
10.2021 - 07.2022
- Full time - 40 hours a week.
- Create new COVID-19 vaccination cards via phone calls, email, and face-to-face requests.
- Attend outreach events where my team vaccinates, creates cards, and inputs shot records for each patient.
- Receive calls and answer questions patients may have regarding vaccines and testing sites.
- Sign for and receive vaccine shipments and complete vaccine inventory for all three departments in the immunization clinic.
Customer Service Representative
Bee Green Pest Control
Riverview, FL
06.2020 - 10.2021
- Full time - 40 hours a week
- Answer customer calls to assess and solve any issues they may have regarding their services.
- Make sales to interested parties and market all deals and packages to both residential and commercial customers.
- Communicate with commercial companies partnered with our company to ensure a successful relationship between businesses.
- Filed and organized important documents and customer records for the company.
Education
High School Diploma -
Plant City High School
Plant City, FL05-2020
Skills
- Microsoft 365 applications
- HMS (Health Management Systems)
- Florida Shots
- Problem solving
- Effective communication
- Customer service
- Time Management
- Multi-tasking
- Attention to detail
- Teamwork and Collaboration
Certification
- HIV 500/501
- Phlebotomy Certification Course
- Defensive Driving Training
- Workplace Safety Training
- Public Health Preparedness Training
- Infection Control Training
Languages
English
Professional
Timeline
Public Assistance Specialist
Florida Department of Health in Hillsborough Count
01.2023 - Current
Waitress
Beef 'O' Brady's
08.2022 - 03.2023
Government Operations Consultant
Florida Department of Health in Hillsborough
10.2021 - 07.2022
Customer Service Representative
Bee Green Pest Control
06.2020 - 10.2021
- HIV 500/501
- Phlebotomy Certification Course
- Defensive Driving Training
- Workplace Safety Training
- Public Health Preparedness Training
- Infection Control Training
High School Diploma -
Plant City High School
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