Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kila Nelson

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

14
14
years of professional experience

Work History

Specialist II

FMOLHS
01.2017 - Current
  • Manages front-end patient admission operations, maintains accurate patient EMR systems and ED reporting according to established procedures
  • Coordinates financial consultation, verifies patient insurance, deductible, and charge data
  • Improves ED flow by prompt acknowledgement of patient arrival, expeditious patient intake and triage, effective department communication, and resource utilization.
  • Followed all company policies and procedures to deliver quality work.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Program Supervisor

Boys & Girls Club
01.2011 - 01.2017
  • Planned and overseen the administration of club-wide targeted programs activities that support the Boys and Girls Club mission
  • Monitored and evaluated academic performance of youth
  • Influenced youth development by planning, implementing, and evaluating program initiatives and activities
  • Evaluated activities and outcomes within a specific program area, supporting our priority outcome areas of: Academic Success, Healthy Lifestyles, Good Character, and Citizenship
  • Coordinated travel to and from youth events
  • Participated in community events to promote services and engage with public.
  • Managed community outreach communications to influence communal, youth, and parental/guardian engagement
  • Mentored, supervised, and orientated new and current program staff
  • Guided objectives focused on attitude, competence, values, and social skills
  • Provided field support to BGC staff as needed.

Education

A.A Humanities - Human Resources Management

Baton Rouge Community College
Baton Rouge, LA
05.2014

Skills

  • Multitasking
  • Data Entry
  • Scheduling
  • Marketing
  • Advertising
  • Medical Record Management
  • Urgent Care
  • Insurance Verification
  • EMR systems (eClinicalWorks, Epic, Cerner)
  • HIPAA Knowledge
  • Project management
  • Supply Management
  • Root Cause Analysis

Timeline

Specialist II

FMOLHS
01.2017 - Current

Program Supervisor

Boys & Girls Club
01.2011 - 01.2017

A.A Humanities - Human Resources Management

Baton Rouge Community College
Kila Nelson