Kilavo Kila
Port Moresby,NCD
Summary
Motivated business professional with 4 years of entrepreneurial experience. Extensive experience in managing administrative and sales operations and personnel. Expertise in training, educating, motivating, and supporting staff members. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, always focusing on optimizing processes and supporting team objectives. Experience in complex flight operations, utilizing advanced navigational and communication systems. Track record showcases effective decision-making and crew coordination skills.
Overview
14
14
years of professional experience
Work History
Pilot Briefing Officer - Flight Dispatch
Air Niugini
12.2023 - Current
- Increased flight safety by consistently performing thorough pre-flight inspections and addressing potential issues.
- Reviewed aeronautical charts and used navigational instruments during each flight and maintained strong knowledge of government and company regulations.
- Completed extensive training programs to maintain currency in aircraft models, CASA regulations, safety procedures, and industry best practices.
- Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.
- Planned and filed daily flight plans for training missions, sorties, and patrol flights.
- Facilitated smooth international operations, navigating complex airspaces and securing necessary permits in advance.
- Achieved significant reductions in fuel consumption through optimized flight paths and speed adjustments.
Managing Director
TEE SONS MAINTENANCE
07.2020 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Prepared annual budgets with controls to prevent overages.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Unpaid Casual
INSIDE OUT LTD
01.2019 - 01.2022
- Roles included compiling and reviewing of, Technical Drawings against Engineering Standards of Papua New Guinea and Australia (PNGS, AS) to ensure correct standards are used and referenced
- Conducted mechanical engineering inspections with certified engineer
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Hospitality Worker
SIDEKICKER
01.2018 - 12.2019
- Roles included working as bartender and bar-hand in SCG, busy bars such as The Brewery as well as working as runner during the 2018 night noodle markets
- Experience as an F&B attendant comes from working at weddings and at the Rydges Hotel Sydney International Terminal, The Sheraton Hotel
- Identified and resolved customer complaints concerning food or lodging.
- Assisted in setting up and breaking down banquet events.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Assisted in setting up banquet tables and chairs for seamless events.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Events Worker
NOSH HOSPITALITY GROUP
01.2016 - 01.2017
- Worked as Corporate Waiter at Sydney Olympic Park and Sydney Cricket Grounds
- Identified and resolved customer complaints concerning food or lodging.
- Assisted in setting up and breaking down banquet events.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Reduced risks by maintaining clean and organized work environment.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Assisted in setting up banquet tables and chairs for seamless events.
Events Staff Member
WHITE LABELS EVENTS
02.2016 - 04.2016
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
Trainee Engineer
HITOLO AND ASSOCIATES LTD
10.2013 - 01.2014
- Interpreted blueprints and technical drawings to analyze upcoming projects.
- Traveled to job sites with senior personnel to aid in inspections and ongoing project observations.
- Completed project documentation, updated and distributed to appropriate project personnel.
- Assisted with preparation of client presentations using AutoCAD and Microsoft Office.
- Maintained contemporary technical knowledge of engineering concepts.
- Collaborated with senior engineers on complex projects.
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Shadowed designers and engineers to learn ways to implement methodologies.
- Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management.
Casual Associate
BANK OF PAPUA NEW GUINEA
11.2012 - 01.2013
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Completed clerical tasks such as filing, copying, and distributing mail.
Intern
HITOLO AND ASSOCIATES LTD
11.2012 - 12.2012
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
Intern
BRIAN BELL & CO
11.2010 - 12.2010
- Loaded merchandise into specific packages suited for product dimensions.
- Packed, weighed and shipped items per customer specifications.
- Created shipping labels to complete daily order processing.
- Organized items on racks, shelves and bins to maintain established order.
- Restocked products and rotated items according to standard procedures.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
Education
Bachelor of Engineering (Honours) - Civil Engineering
University of Technology, Sydney
Sydney, New South WalesBachelor of Engineering - Civil Engineering
The Papua New Guinea University of Technology
Lae, Morobe Province, Papua New GuineaHigh School Diploma -
The Port Moresby International School
Port Moresby, NCDHigh School Diploma -
The Port Moresby International School
Port Moresby, NCDSkills
- Project Management
- Construction administration
- Blueprints and schematics understanding
- Computer-aided drafting
- Technical Specifications Comprehension
- Event Coordination
- Property management
- Critical Thinking
- Teamwork and Collaboration
- Time and task management
- International flight operations
- Flight planning and navigation
- Weight and balance calculation
- Performance and limitations awareness
Accomplishments
- Jeppessen Academy Flight Dispatcher Certification
- N-Flight Planning - Dispatcher Certificate
- Safety Management Systems (SMS)
- Security Awareness Training
- Human Factors Awareness
- Attained barista training at the Barista Basics Coffee Academy located in the Sydney CBD
- WAIT STAFF TRAINING
- Attained wait staff training provided by Nosh Hospitality Group
- RSA CERTIFICATION AND COMPETENCY CARD
- Attained a NSW Responsible Service of Alcohol competency card at the CBD College Sydney RSA located in the Sydney CBD.
Software
Microsoft Excel
Hobbies and Interests
Rugby League
Darts
Social Outreach
Timeline
Pilot Briefing Officer - Flight Dispatch
Air Niugini
12.2023 - Current
Managing Director
TEE SONS MAINTENANCE
07.2020 - Current
Unpaid Casual
INSIDE OUT LTD
01.2019 - 01.2022
Hospitality Worker
SIDEKICKER
01.2018 - 12.2019
Events Staff Member
WHITE LABELS EVENTS
02.2016 - 04.2016
Events Worker
NOSH HOSPITALITY GROUP
01.2016 - 01.2017
Trainee Engineer
HITOLO AND ASSOCIATES LTD
10.2013 - 01.2014
Casual Associate
BANK OF PAPUA NEW GUINEA
11.2012 - 01.2013
Intern
HITOLO AND ASSOCIATES LTD
11.2012 - 12.2012
Intern
BRIAN BELL & CO
11.2010 - 12.2010
Bachelor of Engineering (Honours) - Civil Engineering
University of Technology, Sydney
Bachelor of Engineering - Civil Engineering
The Papua New Guinea University of Technology
High School Diploma -
The Port Moresby International School
High School Diploma -
The Port Moresby International School
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