Summary
Overview
Work History
Education
Skills
Arts and crafts
Timeline
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Kilaya Haas

SOUTH BEND,IN

Summary

Proven team player with a strong work ethic, demonstrated at Swirlz by enhancing guest experience and service quality. Excelled in multitasking and maintaining cleanliness, contributing to a positive and efficient work environment. Skilled in customer service and financial accuracy, ensuring satisfaction and operational excellence.

Overview

2
2
years of professional experience

Work History

Froyo Attendant

Swirlz
05.2024 - 09.2024
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Contributed to a positive work atmosphere by maintaining open communication with supervisors.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Managed inventory of supplies, ensuring all necessary items were always available for guest use.

Cashier/Stocker

Culver's Restaurant
11.2022 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Cedar Lane High School
Niles, MI
05.2024

Skills

Strong Work Ethic

Patience and understanding

Team player attitude

Reliability and punctuality

Cleanliness and hygiene

Initiative and Self-Motivation

Quality Assurance

Housekeeping

Excellent Communication

Time Management

Attention to Detail

Multitasking

Arts and crafts

I enjoy doing anything I get to create. 

Timeline

Froyo Attendant

Swirlz
05.2024 - 09.2024

Cashier/Stocker

Culver's Restaurant
11.2022 - 09.2023

High School Diploma -

Cedar Lane High School

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Kilaya Haas