Kile Mitchell
Bonney Lake,WA
Summary
Knowledgeable Director Operational Support & Safety Programs with proven history of leading high-performing teams and executing strategic initiatives that drive organizational growth. Successfully directed cross-functional projects that resulted in significant process improvements and operational efficiencies. Demonstrated leadership and communication skills in fostering collaborative environments and delivering impactful results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Regional Manager
Immaculate Flight
06.2022 - 04.2025
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Finalized sales contracts with high-value customers. Resulting in 100% growth in Revenue year over year for three years strait.
- Executed successful promotional events and trade shows, Including strong partnership with the Pacific Northwest Business Aviation Association, PNBAA.
- Developed and maintained positive relationships with clients in the greater Seattle Area.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Training Manager
Immaculate Flight
01.2020 - 04.2025
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Directed field training to enhance participants' skills.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
Safety Committee Member
Immaculate Flight
01.2019 - 04.2025
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Investigated incidents, determining root causes and implementing corrective actions.
Regional Operations Manager
Immaculate Flight
08.2016 - 06.2022
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Developed processes to save on costs and prevent losses.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Enforced compliance with local, state and federal regulations and company standards.
- Interacted well with customers to build connections and nurture relationships. Resulting in two new regions of growth/ expansion, and the single largest sale in company history.
Education
No Degree - Business Management
Cornerstone University
High School Diploma -
Lowell High School
05-2013
Skills
- Effective relationship management
- Organizational strategy development
- Clear and concise communication
- Strategic decision-making
- Operational efficiency management
- Employee development
- Leadership Experience
- Operational Knowledge
- Project Management
- Communication Skills
- Analytical Capability
- Safety Focus
- Performance Management
- Strategic Thinking
- Business Acumen
- Integrity and Ethics
- Travel Flexibility
Certification
- FOE - NCATT Training / Certification - May 2012
Languages
English
Native or Bilingual
Timeline
Regional Manager
Immaculate Flight
06.2022 - 04.2025
Training Manager
Immaculate Flight
01.2020 - 04.2025
Safety Committee Member
Immaculate Flight
01.2019 - 04.2025
Regional Operations Manager
Immaculate Flight
08.2016 - 06.2022
High School Diploma -
Lowell High School
No Degree - Business Management
Cornerstone University
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