Gregg Kreischer

Assisted in coordinating collaboration between departments to enhance sales efficiency and boost customer satisfaction. Supported order processing systems to provide timely responses to customer inquiries and ensure effective order fulfillment. Helped resolve escalations for delayed and VIP orders to uphold customer satisfaction. Facilitated communication between sales teams and warehouse operations. Aided in identifying and correcting errors in order processing, focusing on damages, delays, and mispicked items.

Managed a team of 5 to facilitate closing of all outbound orders. Coordinated with outbound carriers for timely pickups and maintained outbound trailer inventory. Monitored outbound processes across 3 warehouses to ensure efficiency. Oversaw various batches to confirm all orders were processed by required ship dates. Assisted sales team with freight quotes and provided requested tracking information.

• Verified addresses for each order and identified required delivery types. Scheduled freight orders with various carriers to ensure accuracy. Collaborated with multiple warehouse departments to facilitate timely order dispatch. Communicated with sales representatives and carriers to resolve delivery issues. Provided accurate quotes for unplaced orders to inform customer costs. Updated shipping dates based on signed bills of lading from carriers upon pickup and invoiced those orders.

• Crafting both alcoholic and nonalcoholic beverages while following state liquor laws. Recording food orders, process bill payment, cash handling, maintaining a clean work environment, all while interacting with guest .Performing duties as an assistant manager. Making sure employees perform their job duties accurately and according to the company standards. Responding and rectifying any guest complaints.

• Walking guest through varies menus, recording food and beverage orders with accuracy and serving in a timely manner Crafting both alcoholic and nonalcoholic beverage while maintaining a fun and welcoming environment. Performing duties as an assistant manager: Ensuring team members were performing their job duties both accurately and according to company standards. Supporting all departments during high volume. Balancing registers and cash handling.

• Provided personalized client care, serving individual needs and long-term goals, adapting as needed, with professionalism and dedication on duty.