Kilee Goble
Mountain View,AR
Summary
Organized and dependable candidate with a proven track record of successfully managing teams and maintaining a positive attitude. Willing to take on added responsibilities to ensure team productivity goals are met. Excel as a detail-oriented team player, demonstrating exceptional problem-solving and prioritization skills while handling multiple tasks. Resourceful, critical thinker with a strong work ethic that consistently contributes to top job performance. Eager to take the next step and become a Team Lead for BC Service.
Overview
7
7
years of professional experience
Work History
Insurance Claim Biller
BC Services
Longmont, CO
08.2021 - Current
- Modified, updated and processed existing policies.
- Contact insurance carriers to discuss eligibility and individual patient benefits.
- Maintained confidentiality of patient finances, records, and health statuses.
- Communicate effectively with staff members accordingly.
- Reviewed outstanding requests and redirected workloads to complete projects in a timely matter.
- Determined appropriateness of payers to protect organization and minimize risk.
- Bill correct insurance for the patient.
- Multi-task on a higher level throughout the week to insure tasks are completed in a timely matter.
- Verify insurance information and update claims mailing addresses.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Provided coaching and mentoring to employees.
- Evaluated employee performance regularly, providing constructive feedback and coaching to enhance overall team productivity.
- Implemented effective training programs for employees, resulting in improved productivity and performance.
- Facilitated open communication within the team, promoting collaboration and sharing best practices amongst colleagues.
- Enhanced team productivity by providing targeted training and support for staff members in insurance billing procedures.
- Reviewed billing problems, researched issues, and resolved concerns.
Certified Nursing Assistant
All Staff Agency
Great Bend, KS
05.2018 - 01.2020
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Education
CNA -
Barton Community College
Great Bend, KS03.2018
Salina High School Central
Salina, KS05.2006
Skills
- Knowledge in Patient Information
- Knowledge in Commercial and Medicaid Insurances
- Ability to muti-task on a higher level throughout day
- Able to work as a team
- Able to learn new things in a timely matter
- The ability to assist others when needed
- The ability to have patience and understanding for the co-workers when assisting
- Self-motivated
- Willing to be challenged
- Able to transition to different tasks if needed
- Organized with work duties
- Able to call payers and speak effectively to get patient information
- Hardworking
- Train new and former employees on new processes effectively
- Able to execute a problem independently
- Manging the team solo when needed
- Teaching team members to be more effective with coaching by implementing different strategies
- Ability to communicate effectively to supervisors when needed
Timeline
Insurance Claim Biller
BC Services
08.2021 - Current
Certified Nursing Assistant
All Staff Agency
05.2018 - 01.2020
CNA -
Barton Community College
Salina High School Central