Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kiley Davies

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer Service. Focused and versatile professional with undeniable talents in food service and specialty drink preparation. Works great under pressure. Reliable employee seeking flight attendant position.

Overview

4
4
years of professional experience

Work History

Cashier

Servatii Pastry Shop
10.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Maintained standards of quality, timeliness, productivity and customer service.

Receptionist

European Wax Center
05.2023 - 07.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Enhanced customer satisfaction by efficiently collecting payments and addressing inquiries.

Food Service Worker

Potbelly Sandwhich Shop
05.2022 - 08.2022
  • Strengthened customer satisfaction by maintaining a clean and organized dining area.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Successfully made food and drinks to the customers satisfaction .
  • Responsibly handled money.

Barista

Starbucks
05.2020 - 02.2021
  • Enhanced customer satisfaction by successfully preparing and serving beverages to satisfaction.
  • Maintained a clean and organized workspace for top productivity and safety.
  • Increased repeat business by providing exceptional customer service.
  • completed accurate cash handling and efficient use of the point-of-sale system.
  • Successfully made food and drinks upon customer requests.

Education

High School Diploma -

Northwest High School
Cincinnati, OH
05.2022

Skills

  • Outstanding Customer Service
  • Excellent Customer Assistance
  • Time Management
  • Multitasking Abilities
  • Product and Service Knowledge
  • Creativity
  • Problem Solving
  • Adaptability
  • Great Attention To Detail
  • Great Flexibility

Languages

English
Native or Bilingual

Timeline

Cashier

Servatii Pastry Shop
10.2023 - Current

Receptionist

European Wax Center
05.2023 - 07.2023

Food Service Worker

Potbelly Sandwhich Shop
05.2022 - 08.2022

Barista

Starbucks
05.2020 - 02.2021

High School Diploma -

Northwest High School
Kiley Davies