Kiley Gibbs
Vero Beach
Summary
Enthusiastic individual with a focus on teamwork and customer satisfaction. Experienced in fast-paced environments, ensuring efficient service and a welcoming experience for guests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Assistant/Table Busser
Big Shots Vero Beach
Vero Beach, FL
03.2025 - Current
- Assisted servers in delivering food and beverages to guests promptly.
- Supported front-of-house staff by maintaining cleanliness and organization of dining areas.
- Learned menu items to provide accurate information to guests regarding food and drink options.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Adapted quickly to changing priorities during peak service hours to enhance guest experience.
- Greeted customers warmly to provide exceptional customer service.
Social Media Marketing Intern
Hale Groves
Vero Beach, FL
02.2024 - 07.2024
- Developed and scheduled engaging content across multiple social media platforms.
- Analyzed audience insights to refine targeting strategies and improve engagement rates.
- Collaborated with design team to create visually appealing graphics for campaigns.
- Assisted in monitoring social media trends to inform content strategy and marketing efforts.
- Engaged with followers, responding to inquiries and fostering community interaction.
Barback
Joes All American Grill
Vero Beach, FL
11.2023 - 01.2024
- Assisted bartenders in preparing and serving beverages efficiently.
- Maintained cleanliness and organization of bar area to enhance workflow.
- Stocked supplies and ingredients, ensuring timely availability for service.
- Supported inventory management by tracking and replenishing stock levels.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Window Tinting Assistant
Solar Solutions Window Tinting
Vero Beach, FL
03.2022 - 10.2023
- Assisted in client consultations to determine window tinting needs and preferences.
- Coordinated scheduling of installation appointments to optimize technician workflows.
- Developed and maintained customer follow-up procedures to enhance satisfaction rates.
- Resolved customer inquiries efficiently, contributing to positive service experiences.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
Associate of Arts - Marketing
Indian River State College
Ft. Pierce, FL01-2027
High School Diploma -
Vero Beach High School
Vero Beach, FL01-2024
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Responsible and trustworthy
- Customer service
- Hospitality service expertise
Certification
PESA
SARP
Timeline
Server Assistant/Table Busser
Big Shots Vero Beach
03.2025 - Current
Social Media Marketing Intern
Hale Groves
02.2024 - 07.2024
Barback
Joes All American Grill
11.2023 - 01.2024
Window Tinting Assistant
Solar Solutions Window Tinting
03.2022 - 10.2023
Associate of Arts - Marketing
Indian River State College
High School Diploma -
Vero Beach High School