Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiley Horner

Sorrento,FL

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Employee

UUlu IslandWear
11.2023 - Current
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Hostess + Cocktail Waitress

IceBar Orlando
05.2020 - 12.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Implemented improvements in reservation system management resulting in fewer scheduling conflicts or over bookings during high-volume periods.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Took initial drink orders and relayed information to wait or bar staff.

Receptionist

Nephrology Associates Of Lake County
01.2020 - 01.2021
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Answered central telephone system and directed calls accordingly.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Organized, maintained and updated information in computer databases.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Mount Dora High School
Mount Dora
05.2023

Skills

  • Excellent Communication
  • Computer Skills
  • Social Perceptiveness
  • Critical Thinking
  • Organization and Time Management
  • Data Entry
  • Multitasking Abilities
  • Conflict Resolution

Certification

  • Certification in Adobe Photoshop (2023)
  • Certification in WordPress (2023)

Timeline

Employee

UUlu IslandWear
11.2023 - Current

Hostess + Cocktail Waitress

IceBar Orlando
05.2020 - 12.2023

Receptionist

Nephrology Associates Of Lake County
01.2020 - 01.2021

High School Diploma -

Mount Dora High School

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Kiley Horner