Kiley O'Dor
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bridal Sales Consultant
Miosa Bride
07.2022 - Current
- Increased bridal sales by providing personalized consultations and styling advice to brides to be.
- Developed long-lasting relationships with clients through exceptional customer service, resulting in repeat business and referrals.
- Contributed to a positive store atmosphere by maintaining an organized and visually appealing sales floor.
- Assisted in achieving monthly sales targets through effective upselling techniques and product knowledge.
- Managed customer appointments efficiently, ensuring that each bride received ample time and attention during fittings.
- Maintained detailed client records with accurate measurements, preferences, and follow-up communication notes for seamless service delivery.
Server
New Glory Craft Brewery
02.2021 - 02.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Host
New Glory Craft Brewery
10.2018 - 02.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Apple Valley High School
Apple Valley, CA05.2018
Skills
- Verbal and Written Communication
- Team Player
- Warm and Friendly
- Multitasking and Prioritization
- Adaptable and Flexible
- Detail-Oriented
- Client Relationship Building
Certification
Early Childhood Education - Assistant Teacher
References
Brittany Scott - Manager
Miosa Bride
330 Palladio Pkwy unit 2069, Folsom, CA
Brittany@miosabride.com
(417) 459-6714
Michaela Russell - Manager
New Glory Eatery and Taproom
5540 Douglas Blvd, Granite Bay, CA
Michaelarussell16@gmail.com
(916) 955 1747
Brittany O'Hara - Assistant Manager
New Glory Eatery and Taproom
5540 Douglas Blvd, Granite Bay, CA
Brittanyo@justbettercars.com
(805) 888-9123
Timeline
Bridal Sales Consultant
Miosa Bride
07.2022 - Current
Server
New Glory Craft Brewery
02.2021 - 02.2022
Host
New Glory Craft Brewery
10.2018 - 02.2021
High School Diploma -
Apple Valley High School
Early Childhood Education - Assistant Teacher
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