Kiley Saulters
Denton,TX
Summary
Driven professional with a proven track record in customer service and sales expertise, notably at River Bleu Boutique. Excelled in fostering client relationships, enhancing team collaboration, and boosting store performance through strategic marketing and exceptional service. Demonstrates strong problem-solving abilities and an outgoing personality, contributing to significant customer satisfaction improvements.
Overview
2
2
years of professional experience
Work History
Sales Associate and Marketing Manager
River Bleu Boutique
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Front Desk Receptionist
Smiles for Life Orthodotics
11.2022 - 06.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
Education
Exercise Science
Texas Wesleyan University
Fort Worth, TX05.2028
High School Diploma -
Ponder High School
Ponder, TX05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Outgoing Personality
- Flexible Schedule
- Sales expertise
Timeline
Sales Associate and Marketing Manager
River Bleu Boutique
09.2023 - Current
Front Desk Receptionist
Smiles for Life Orthodotics
11.2022 - 06.2024
Exercise Science
Texas Wesleyan University
High School Diploma -
Ponder High School
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