Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiley Smith

Elk Ridge

Summary

Dedicated case manager with strong skills in compliance reporting, needs assessment, and treatment coordination. Committed to enhancing client outcomes through effective communication and advocacy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Case Manager

Westpark Family Clinic
Provo
01.2025 - Current
  • Case managed Mental Health and Intensive Supervised Court for Provo 4th District, Provo Justice and Orem Justice Court.
  • Compiled compliance reports for Mental Health Court detailing treatment updates, medication management, and UA results to support client progress assessments.
  • Coordinated appropriate referrals to other Wasatch Behavioral Health programs such as PREP, BRIDGE, SPC, Clubhouse and Foothill.
  • Coordinated comprehensive care services with DWS and Vocational Rehab, enhancing resource accessibility for clients.
  • Facilitated Anger Management and Seeking Safety group sessions for clients.
  • Assessed clients using appropriate tools like the ASAM, SASSI and RANT.
  • Facilitated communication between Provo City and Utah County Housing Authorities for clients in need of subsidized rent or Shelter+Care Vouchers.
  • Performed needs assessments for targeted case management services connecting to community resources and to monitor psychiatric stability.
  • Managed civil commitment clients by tracking progress and documenting recommendations for continued or dropped commitments in court notes.

Human Service Worker

Foothill
Spanish Fork
01.2020 - 01.2025
  • Established positive and empathetic relationships with clients and assessed goals, working hard to address individual needs and tailor services.
  • Facilitated group meetings and workshops to educate clients on various topics related to self-sufficiency and personal growth.
  • Create a safe and therapeutic environment to support clients success in their Individual Recovery Plans.
  • Screen potential clients for social detox by means of a questionnaire to determine admittance.
  • Provided information to potential clients and families regarding admittance and services available through residential and social detox programs.
  • Assist clients with transportation to any and all medical and legal obligations.
  • Managed client's urinary analysis process, ensuring timely delivery of necessary paperwork and documentation.
  • Prepared client documents for review and completion, addressing questions to facilitate understanding and compliance.

Education

Bachelor of Science - Public Health Education

Utah Valley University
Orem, UT
05-2011

Skills

  • Case management
  • Treatment coordination
  • Needs assessment
  • Risk assessment
  • Compliance reporting
  • Resource navigation
  • Client advocacy
  • Effective communication
  • Verbal and written communication
  • Vulnerable population awareness

Certification

Service Social Worker - State of Utah Department of Commerce: Division of Professional Licensing (14200868-3503).

Timeline

Case Manager

Westpark Family Clinic
01.2025 - Current

Human Service Worker

Foothill
01.2020 - 01.2025

Bachelor of Science - Public Health Education

Utah Valley University
Kiley Smith