Kiley Zimmermann
Austin,TX
Overview
8
8
years of professional experience
Work History
Assembly
Dover Corporation
02.2023 - Current
- Responsible for basic mechanical assemblies & sub-assemblies
- Operated hand and power tools to complete assemblies
- Knowledge and ability to interpret work instructions to ensure accuracy of work performed
- Performs other duties as required.
Material Handler/Assembler
Ultra Clean Technology
10.2022 - 02.2023
- Responsible for basic mechanical assemblies & sub-assemblies
- Operated hand and power tools to complete assemblies
- Knowledge and ability to interpret work instructions to ensure accuracy of work performed
- Performs other duties as required.
ABA Behavioral Therapist
Action Behavior Centers - ABA Therapy for Autism
05.2022 - 09.2022
- Documented patient information through analyzing data, interview notes, and test results and identified the nature of clients' problems.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Consulted with other therapists, BCBA as well as parents for best practices for the clients learning.
- Provided support through each difficult situation and transition, while motivating clients to reach treatment goals and improve behaviors.
- Helped teach important social, play and basic life skills such as personal hygiene management, appropriate playing with others, adjusting to classroom/social settings, appropriate communication.
- Evaluate treatment techniques daily to determine effectiveness for each client.
- Implemented personal behavioral intervention plans created by clinical supervisors to reach clients needs and goals.
- Offered feedback to parents daily and clarification on successful exercises performed.
Customer Service Representative
Modivcare
08.2021 - 02.2022
- Cold calls
- Great communication skills
- Call transfer
- Dispatch between hospitals, clinics, transportation drivers and patients
- Scheduled appointments for clients.
Cashier/Sales Associate/Stocker/customer service
Walmart
06.2020 - 09.2020
- Worked everything up front
- Provided exceptional customer support
- Also did late night stocking.
Crew Member and Cashier
McDonald's
08.2016 - 06.2020
- Provided exceptional customer service at the cashier, ran drive-thru as well as the kitchen
- Worked well in a fast-paced, high pressure environment
- Greeted and served customers with a smile
- Answered customer questions.
Server
Applebee's
02.2020 - 04.2020
- Handled a high volume of customers regularly
- Served food
- Kept the restaurant clean and sanitary.
Education
Associate in Psychology -
Oral Roberts University
Tulsa, OKSkills
- Communication
- Cash Handling
- Empathetic
- Leadership
- Microsoft Office
- Behavioral Therapy
- Customer service (10 years)
Timeline
Assembly
Dover Corporation
02.2023 - Current
Material Handler/Assembler
Ultra Clean Technology
10.2022 - 02.2023
ABA Behavioral Therapist
Action Behavior Centers - ABA Therapy for Autism
05.2022 - 09.2022
Customer Service Representative
Modivcare
08.2021 - 02.2022
Cashier/Sales Associate/Stocker/customer service
Walmart
06.2020 - 09.2020
Server
Applebee's
02.2020 - 04.2020
Crew Member and Cashier
McDonald's
08.2016 - 06.2020
Associate in Psychology -
Oral Roberts University
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