Kilinahe Foster
Summary
Experienced financial services professional prepared for this role with strong background in office management, scheduling, and strong communication. Skilled in handling multiple tasks efficiently, cash-handling, ensuring smooth operations, strong customer service, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
8
8
years of professional experience
Work History
Bank Teller IV
American Savings Bank
09.2021 - 09.2024
- Adhered to financial services security and audit procedures.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Trained new hires and assisted with onboarding.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Became a vault key holder and held majority of branches cash.
- Assisted customers with disputing fraudulent charges on accounts.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Sales Associate
San Lorenzo Bikinis
07.2021 - 11.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Helped customers navigate store, complete sales and process returns.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Nanny
Private Employers
08.2016 - 06.2021
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Guided children through challenging and social situations with caring words and knowledgeable advice.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Assisted with light housekeeping duties as well as running errands.
Education
High School Diploma -
Mililani High School
Mililani, HI05.2020
Skills
- Customer service
- Team player
- Time management skills
- Money handling
- Data entry efficiency
- Microsoft proficiency
- Sales and Cross-selling
- Honest and ethical
- Problem-solving
- Attention to detail
- Adapts easily
- Works well under pressure
- Administrative support
Languages
Hawaiian
Native or Bilingual
Timeline
Bank Teller IV
American Savings Bank
09.2021 - 09.2024
Sales Associate
San Lorenzo Bikinis
07.2021 - 11.2021
Nanny
Private Employers
08.2016 - 06.2021
High School Diploma -
Mililani High School
Similar Profiles
Ryan EngleRyan Engle
Security Officer Supervisor at American Savings BankSecurity Officer Supervisor at American Savings Bank
Sharlen EliuSharlen Eliu
Payment Processing-Lead, Division-Operations at American Savings BankPayment Processing-Lead, Division-Operations at American Savings Bank
ASHLEY M FAATEAASHLEY M FAATEA
Branch Service Specialist at American Savings BankBranch Service Specialist at American Savings Bank
Nai SaeleeNai Saelee
Identity & Access Management Analyst at American Savings BankIdentity & Access Management Analyst at American Savings Bank
NaKayla HarrisNaKayla Harris
BACK- UP HEAD TELLER /Bank Teller at AMERICAS FIRST FEDREAL CREDIT UNIONBACK- UP HEAD TELLER /Bank Teller at AMERICAS FIRST FEDREAL CREDIT UNION