Kim Adams

• Greeted and seated guests with a welcoming nature, always smiling, valuing their presence, anticipating and assessing any special needs.
• Managed reservation system to optimize seating arrangements and minimize wait times.
• Communicated with all staff, front and back of the house, ensuring excellent guest satisfaction and proper production flow, as well as busing tables, anticipating guest needs and overseeing overall dining experience.
• Assisted in training new hosts/bussers on reservation system, procedures and guest enhancing protocols.

• Greeted and seated guests promptly, engaging in conversation to assess their special needs, requirements.
• Managed all reservation systems to optimize seating arrangements and minimize wait times.
• Maintained cleanliness of host area, bussing tables, contributing to overall restaurant ambiance and guest satisfaction.

• Directed front-of-house activities to enhance guest satisfaction and streamline table turnover processes.
• Encouraged teamwork with a positive environment, leading by example. Oversaw production, kitchen times, customer incidentals. Hands on assistance on all tasks including host, bussing, bartending and food running.
• Greeting all guests immediately, managed waitlists in high volume times to optimize seating efficiency during peak hours.

• Operated ski lifts, ensuring safe and efficient transportation of guests.
• Assisted in daily maintenance checks to uphold equipment functionality and safety standards.
• Provided exceptional customer service by addressing guest inquiries and concerns promptly.
• Monitored lift operations to ensure adherence to safety protocols and company policies.

• Conducted assessments to identify client needs and set achievable health goals.
• Provided ongoing support and motivation through regular check-ins and progress tracking.
• Educated clients on nutrition, exercise, and lifestyle changes for sustainable health improvements.

• Customer and employee relations, encouraging positive environment with teamwork based approach to everyday tasks.
• Worked effectively in building long term relations with insurance agents.
• Skilled at advertising, digital design, brochures and marketing.
• Proven ability to learn quickly and adapt to new situations.

I immediately fell in love with the foodservice industry while working my way through college. For over a decade I worked at several different restaurants, excelled at guest service, providing a great dining experience, able to easily multitask and “take in the whole picture” anticipating the needs of all guests.