KIM ANDREA BADIABLE
Quezon City
Summary
Professional with strong experience in customer service and food industry operations, equipped to deliver exceptional service and ensure customer satisfaction. Focused on teamwork, adaptable to changing needs, and skilled in communication, multitasking, and maintaining clean and efficient work environment. Reliable and results-driven, ready to contribute effectively to any service team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Local Store Marketing
McDonalds
09.2022 - Current
- Promoted to Local Store Marketing after 6 months as Service Crew, demonstrating leadership in store events and customer relations
- Represented the brand as a local store ambassador, ensuring exceptional customer experiences, fostering community partnerships, and enhancing brand presence through strategic engagement
- Handled McCelebration event bookings and coordination, successfully organizing birthdays, meetings, and special occasions to drive customer satisfaction and repeat business
- Increased customer satisfaction by creating and implementing engaging in-store promotions and events.
Service Crew
McDonalds
03.2022 - Current
- Promoted McDonald's core values of quality, service, cleanliness, and value, ensuring an exceptional customer experience in line with the 'I'm Lovin' It' brand mantra
- Fostered a positive and enjoyable dining atmosphere, creating lasting customer satisfaction by delivering efficient, friendly service
- Maintained a clean and organized work environment for improved customer experiences.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Worked front counter, drive-thru and other areas.
Education
Bachelor of Science - Hospitality Management
Eulogio "Amang" Rodriguez Institute of Science And
09-2025
Technical-Vocational Livelihood track - Home Economics
Dr. Carlos S. Lanting College
01.2021
Skills
- Adaptability
- Communication Skills
- Customer Service
- Decision-making
- Leadership
- Multitasking
- Self-motivation
- Strategic thinking
- Teamwork
- Time management
- Work ethics
Certification
- National Certification II - Food and Beverages Services, 07/01/24
- National Certification II - Cookery, 03/01/24
CERTIFICATION AND SEMINAR
· National Certification II - Food and Beverages Services, 07/01/24
· National Certification II - Cookery, 03/01/24
Languages
Filipino
Native or Bilingual
English
Full Professional
Timeline
Local Store Marketing
McDonalds
09.2022 - Current
Service Crew
McDonalds
03.2022 - Current
Bachelor of Science - Hospitality Management
Eulogio "Amang" Rodriguez Institute of Science And
Technical-Vocational Livelihood track - Home Economics
Dr. Carlos S. Lanting College
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