Kim Bowder

Process customer credits and deductions, including freight deductions, and research causes, and investigative workflows

Research overpayments to see if the customer is due credit

Utilizing Vertex to verify if tax exemptions are valid

Key and approve daily transactions, including, but not limited to, returns to suppliers and customers, and miscellaneous billings and credits

Communication with the field regarding discrepancies

Work with the field on reports

Learning new processes and utilizing new tools to become more efficient

Reviewing the validity of customer tax exemption certificates

Uploading valid tax exemption certificates into Vertex

Creating and publishing reports for expiring tax certificates

Learn the state laws to verify the tax certificates correctly

Utilize TTR's (Tax Answers and Tax Rates) website to find answers to tax questions

Reviewing the validity of the St. Louis District customer tax exemption certificates

Uploading valid tax exemption certificates into Vertex

Creating and publishing reports for expiring tax certificates

Learn the state laws to verify the tax certificates correctly

Utilize TTR's (Tax Answers and Tax Rates) website to find answers to tax questions

Maintaining customers credit accounts

Monitoring customer credit limits

Obtain financial reports for credit purposes

Develop a relationship with the customers

Ensure invoices are being paid in a timely manner

Meet assigned collection goals

Ordered parts

Prepare customer invoices for billing

Answer and route incoming phone calls

Receive shipments/prepare shipping via UPS

Transcribe office and detective police reports

Answer and route incoming non-emergency calls or provide information as required

Assist with the lobby

Review the previous day's calls and assign the Detective Bureau their assignments for further investigation

Scan proper paperwork into each report