Kim Bowman
Climax,US
Summary
Clinical research and ophthalmology healthcare professional with patientcare, documentation, and clinical operations experience, including prior research coordinator responsibilities in patient recruitment, study documentation, specimen processing, medication dispensing, and investigator meeting support. Seeking a Office Manager role focused on team management and the health of patients and the practice. Recognized for strong diligence, dependable follow-through, patient-centered communication, and the ability to support busy clinical teams while maintaining accurate records and protocol-driven workflows
Overview
31
31
years of professional experience
1
1
Certification
Work History
Head Technician
Alamance Eye Center
Burlington, NC
10.2023 - Current
- Lead daily ophthalmology technician workflow while supporting accurate documentation, patient preparation, and provider readiness in a high-volume clinical setting.
- Coordinate competing clinical priorities, patient flow, testing needs, and provider requests while maintaining dependable follow-through and diligence.
- Document patient history, ophthalmic testing, medication administration, and visit findings in the EHR to support complete and accurate source documentation.
- Support provider procedures and patient education while following established clinical protocols, safety expectations, and infection-control standards.
Certified Ophthalmic Assistant
Piedmont Eye Surgical & Laser Center
Greensboro, NC
04.2022 - 10.2023
- Collected and documented medical history, triage information, ophthalmic test results, and provider-directed assessments with accuracy and confidentiality.
- Performed diagnostic testing including OCT, visual fields, IOL Master, and applanation tonometry, supporting protocol-like procedures and consistent data capture.
- Communicated with patients and clinical staff to clarify instructions, prepare visits, and support timely completion of required assessments.
Retina Tech/Scribe
Piedmont Retina Specialists PA
Greensboro, NC
07.2012 - 08.2021
- Supported retina providers with patient assessment, procedure preparation, clinical documentation, and EHR charting in a fast-paced specialty practice.
- Collected and documented vision, pupil, confrontation field, and procedure-related information to support accurate clinical records and continuity of care.
- Assisted physicians with intravitreal injections and maintained procedure readiness, instrument preparation, and patient comfort during visits.
- Maintained clean, organized clinical areas, and prepared supplies according to safety, infection-control, and patient-protection expectations.
Medical Transcription
Seattle, Washington
03.2007 - 12.2011
- Created and maintained accurate EMR documentation across multiple specialties, including ophthalmology, cardiology, gastroenterology, psychiatry, sports medicine, and procedural care.
- Entered laboratory results and clinical information into the EHR with strong attention to medical terminology, accuracy, and confidentiality.
Certified Ophthalmic Assistant/Research Coordinator
Cornerstone EyeCare
High Point, NC
12.1998 - 06.2006
- Served as Research Coordinator supporting study start-up and day-to-day trial operations, including patient recruitment, scheduling, bookkeeping, medication dispensing, specimen processing, and investigator meeting preparation.
- Maintained study-related documentation and supported protocol-driven workflows to help ensured, compliant, and inspection-ready research operations.
- Screened and prepared patients for clinical and research-related visits, including blood pressure checks, ophthalmic measurements, and procedure support.
- Coordinated communication among patients, clinical staff, and investigators to support timely visit completion, patient follow-up, and study continuity.
- Supported medication dispensing and urine and blood sample handling while following provider direction and established clinical procedures.
- Contributed to strong patient flow and high-quality patient experience while balancing research, clinical, and administrative responsibilities.
Receptionist/Accounts Receivable/Billing
Dr. Mark Roberts
Asheboro, NC
01.1996 - 04.1998
- Managed front-office patient communication, appointment scheduling, insurance filing, accounts receivable, and billing support.
- Prepared statements, processed explanation of benefits documentation, and supported accurate administrative recordkeeping.
- Provided back-office technician support as needed, demonstrating flexibility across administrative and clinical functions.
Education
Medical Transcription - Medical transcription course
Correspondence School
01-2007
Medical Assisting - undefined
Correspondence School
01-1996
High School - undefined
Level Cross Christian School
Randleman, NC01-1995
Skills
- Site start-up and activation support
- Regulatory binder and essential document maintenance
- IRB submission support, continuing review tracking, and study documentation
- Good Clinical Practice (GCP), protocol compliance, and audit readiness
- Patient screening, recruitment, scheduling, and retention support
- Informed consent process support and patient education
- Source documentation, EHR review, and clinical data entry
- Specimen collection support, sample processing, and medication accountability
- Ophthalmology clinical procedures, scribing, coding, and chart documentation
- Insurance filing, accounts receivable, appointment scheduling, and front-office operations
- Strong verbal communication, multitasking, prioritization, and team collaboration
Certification
- Certified Ophthalmic Assistant
- Ophthalmic Coding Specialist
- Certified Ophthalmic Scribe
Timeline
Head Technician
Alamance Eye Center
10.2023 - Current
Certified Ophthalmic Assistant
Piedmont Eye Surgical & Laser Center
04.2022 - 10.2023
Retina Tech/Scribe
Piedmont Retina Specialists PA
07.2012 - 08.2021
Medical Transcription
03.2007 - 12.2011
Certified Ophthalmic Assistant/Research Coordinator
Cornerstone EyeCare
12.1998 - 06.2006
Receptionist/Accounts Receivable/Billing
Dr. Mark Roberts
01.1996 - 04.1998
Medical Assisting - undefined
Correspondence School
High School - undefined
Level Cross Christian School
Medical Transcription - Medical transcription course
Correspondence School