
Accomplished Billing Supervisor with a proven track record at Columbia University, Medicine, and New York Weill Cornell Medical College, adept at leading AR teams to exceed collection targets by enhancing processes and efficiency. Skilled in Epic Billing System and Excel, demonstrating exceptional analytical and leadership abilities. Achieved significant improvements in billing accuracy and staff performance.
· Supervise the AR team with collecting unpaid professional medical claims for government, managed care, and commercial payers.
· Supervise staff to achieve maximum efficiency and ensure that all office protocols are followed.
· Address complex situations that have been escalated by AR Follow-up.
· Possess a comprehensive understanding of billing and collections in both government and non-government third-party payer environments.
· Help identify solutions to issues arising from changes in the payer environment.
· Oversee work queues to ensure tasks are completed accurately and on time.
· Conduct audits for quality assurance and discuss with the employees ways to improve their ratings.
· Coordinate with the staff when needed to discuss and analyze trends in denials and collections.
· Provide training and re-training for staff as needed.
· Manage the payroll for the staff.
· Supervise the Claim Edits team to review and clear edits for claims to be processed by the carrier.
· Address the emails that need to be sent to the departments for review, ensuring that we can finalize edits for claim processing.
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· Supervise the AR team with collecting unpaid professional medical claims for government, managed care, and commercial payers.
· Supervise staff to achieve maximum efficiency and ensure that all office protocols are followed.
· Address complex situations that have been escalated by AR Follow-up.
· Possess a comprehensive understanding of billing and collections in both government and non-government third-party payer environments.
· Help identify solutions to issues arising from changes in the payer environment.
· Oversee work queues to ensure tasks are completed accurately and on time.
· Conduct audits for quality assurance and discuss with the employees ways to improve their ratings.
· Coordinate with the staff when needed to discuss and analyze trends in denials and collections.
· Provide training and re-training for staff as needed.
· Manage the payroll for the staff.
· Supervise the Claim Edits team to review and clear edits for claims to be processed by the carrier.
· Address the emails that need to be sent to the departments for review, ensuring that we can finalize edits for claim processing.
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