Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 25 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.
Overview
30
30
years of professional experience
Work History
Senior Finance Manager
Preston Hood Chevrolet
12.2019 - Current
Maintained compliance with all state and federal regulations governing automotive financing practices in all areas. Full compliance and nationally certified through Association of Finance and Professionals (AFIP) and 700 Credit.
Processed loan applications and monitored progress from start to finish.
Maximized revenue generation by upselling a variety of finance and insurance products to customers from various sources
Improved dealership profitability by effectively managing and closing high-value deals by maintaining a CIT time under 48 hours.
Proficient/Mastery in operating sytems: Route one, Dealer socket, Reynolds and Reynolds, Reynolds and Reynolds docu-pads, DRP, and 700 credit.
Negotiated favorable interest rates and terms with lending institutions, benefiting both dealership and clients.
Identified opportunities to cross-sell and upsell loan products to customers.
Streamlined financing procedures for faster approval and processing times.
Increased customer satisfaction by providing exceptional service throughout the auto finance process.
Auto Sales Consultant
Preston Hood Chevrolet
07.1994 - Current
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Answered telephone and email inquiries from potential customers.
Developed strong rapport with customers and created positive impression of business.
Qualified and followed-up on potential new customer leads.
Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
Drove team revenue totals by bringing in top sales numbers.
Mortgage Loan Officer
American Equity
01.2000 - 01.2006
Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Analyzed loan applications and credit reports to determine loan eligibility and risk level.