Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kim Chavenet

Pit Operator

Summary

Proven leader in sales operations at LaserShip, adept in customer service and Microsoft Excel, enhanced team performance and customer satisfaction through effective coaching and problem-solving. Achieved notable sales targets and fostered professional growth, demonstrating critical thinking and active listening. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

5
5
years of professional experience

Work History

Gxo Experience

Gxo
09.2023 - Current

Researcher for consolidation and high bay.

Audit for putaway.

familiar with every Department in the pice Mod.

Pit experience: stand up, reverse truck, tugger, OP, single and double walkie.

Grow graduate: Leadership.

Customer Service Representative

Walmart
08.2022 - 12.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Team Leader, Sales Operations

LaserShip
01.2020 - 06.2022
  • Mentored junior team members, fostering a positive work environment that encouraged professional growth.
  • Exceeded sales targets by motivating team members and providing ongoing coaching.
  • Enhanced customer satisfaction through proactive problem-solving and consistent followup.
  • Developed strong relationships with key clients, resulting in increased repeat business.
  • Trained team members in proper data entry and contract execution within available electronic tools and platforms, demonstrating streamlined sales practices.

Education

BS IN Analytics Degree - Data Analyst

Perdue University Global
Indianapolis, IN
05.2001 -

Associate of Data Analytics - Data Processing

Community College of Philadelphia
Philadelphia, PA
05.2001 -

Skills

Customer Service

Active Listening

Product Knowledge

Data Entry

Microsoft Excel

Critical Thinking

Sales expertise

Spreadsheets

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 12 staff members.
  • Resolved product issue through consumer testing.

Timeline

Gxo Experience

Gxo
09.2023 - Current

Customer Service Representative

Walmart
08.2022 - 12.2022

Team Leader, Sales Operations

LaserShip
01.2020 - 06.2022

BS IN Analytics Degree - Data Analyst

Perdue University Global
05.2001 -

Associate of Data Analytics - Data Processing

Community College of Philadelphia
05.2001 -
Kim ChavenetPit Operator