Overview
Work History
Education
Skills
Timeline
Generic

Kim Ciullo-Wolfe

West Islip,NY

Overview

26
26
years of professional experience

Work History

Crisis Support Team Supervisor

MercyFirst Inc.
11.1997 - Current
  • Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
  • Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
  • Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
  • Managed performance reviews for [Number] employees, analyzing individual employee achievements and overall trends in workforce execution metrics.

Social Worker

Madonna Heights
05.2000 - 06.2001
  • Updated client documentation for accurate, compliant and current records.
  • Supported clients and families with empathy and compassion during difficult times.
  • Advocated for clients to assure respected rights and wishes.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.

Social Work Intern

Madonna Heights
09.1999 - 05.2000
  • Interviewed clients to assess needs and determine most suitable needs and services.
  • Offered community resource guidance to clients to meet family needs for assistance.
  • Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
  • Consulted with other professionals to gain insight and advice and build strong network within organization.

Education

Bachelor of Arts - Social Work

Molloy College
Rockville Centre, NY
05.1999

Skills

  • Standard Operating Procedures Proficient
  • Employee Performance Reviews
  • Daily Workflow Improvement
  • Sales Expertise
  • Team Meetings
  • Performance Evaluations
  • Conflict Resolution
  • Leadership
  • Safety
  • Performance Improvement
  • Client Support
  • Leading Employees
  • Continuous Professional Improvement
  • Corrective Actions
  • Coaching and Mentoring
  • Team Assessment
  • Verbal and Written Communication
  • Leading Team Meetings
  • Continuous Improvement Strategies
  • Strategic Decision-Making
  • Work Planning and Prioritization
  • Staff Training
  • Safety Processes

Timeline

Social Worker

Madonna Heights
05.2000 - 06.2001

Social Work Intern

Madonna Heights
09.1999 - 05.2000

Crisis Support Team Supervisor

MercyFirst Inc.
11.1997 - Current

Bachelor of Arts - Social Work

Molloy College

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Kim Ciullo-Wolfe