Kim Craig
Sales
Bryan,TX
Summary
Experienced Outside Sales in the Oil business and Roofing Construction. Highly motivated with extensive customer service and sales experience. Consistently recognized for sales performance and excellent customer service in the Oil business and Roofing Construction. Gifted at working with all personality types and developing strong relationships which resulted in repeat business and referrals. Listening to customer needs and being honest is the core of good business.
Overview
10
10
years of professional experience
Work History
Sales and Inspections
Roof Masters, Estes Roofing
Hallsville And Tyler , TX
03.2017 - 02.2021
- Generated leads through cold-calling and networking events.
- Handled customer inquiries promptly and efficiently, serving as point-of-contact between teams and departments for consistency.
- Performed administrative tasks related to sales operations such as ordering materials through various vendors.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Gathered customer feedback on product performance and service quality.
- Listened to customer needs to identify and recommend best products and services.
- Increased profitability and revenue by generating $1,000's in sales.
- Cold Calling, all jobs were the result of finding my own work.
- Created and maintained relationships with customers and vendors.
- Negotiated contracts with suppliers of goods and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Responded promptly to customer inquiries regarding products or services.
- Identified customer needs by asking questions and advising on best solutions.
- Developed positive relationships with new and existing customers, leading to increased sales opportunities.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
Outside Sales Representative
SOS Chemicals
Bryan, TX
1998.01 - 2000.03
- COLD CALLING - DRILLING RIG SITES ALL OVER TEXAS
- MET DIRECTLY WITH COMPANY MAN OVERSEEING DRILLING OPERATIONS
- ORDERED MATERIALS FOR JOBS
- FOLLOWED RIG MOVES
Education
High School Diploma -
Richfield High School
Waco, Tx05-1983
Some College (No Degree) - General Studies
McLennan Community College
Waco, TXSome College (No Degree) -
Blinn College
Bryan, TXTexas A&M University
College Station, TXSkills
- Sheet Metal Roofing
- Modified Bitumen Roofing
- Roofing Material Knowledge
- Project Proposals
- Customer Communications
- Site Management
- Crew Training
- Commercial Construction Experience
- Customer Service
- Project Scheduling
- Self Motivated
- Team Player
- Clear Communicator
- Relationship Building
- Installation Oversight
- Inventory Tracking
- Account Management
- Clean Driving Record
- Crew Scheduling
- Project Management
- Cost Estimation
- Maintenance and Repairs
- Customer Engagement
- Door-To-Door Sales
- Sales Process
- Customer Care
- Negotiation
Accomplishments
- Exceeded monthly quota and received bonuses
- Brought in new customers through cold calling.
- Supervised roofing crews for all my jobs.
- Focused on relationship building which resulted in repeat customers and referrals.
References
Robert Keith 312-953-8848
Joel Champlin 580-276-9267
Janice Harris 979-777-5694
Jerome Poradek 817-320-0824
Timeline
Sales and Inspections
Roof Masters, Estes Roofing
03.2017 - 02.2021
Outside Sales Representative
SOS Chemicals
1998.01 - 2000.03
High School Diploma -
Richfield High School
Some College (No Degree) - General Studies
McLennan Community College
Some College (No Degree) -
Blinn College
Texas A&M University
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