KIM CRISTEE
Van Buren,AR
Summary
Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Highly motivated team player with a passion for helping others. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Continual learner who can utilize previous experience in the insurance industry to give multiple option to customers all while maintaining the appropriate processes and procedures. Cultivating customer satisfaction all while being a servant leader and contributing to company success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Paraprofessional
Van Buren School District
01.2022 - Current
- Daily duties included before and after school/lunch duties -Tutored Students -Assisted the office with any needs during the day
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Payment Processor
Washington Regional Business Office
01.2020 - 01.2021
- Processed payments from patients and insurance companies -Trained in office and worked from home during and after COVID
- Monitored accounts to verify compliance with payment terms and schedules.
Library Aide
Fayetteville Public Schools
01.2019 - 01.2020
- For Asbell Elementary -Check In/Out Books and shelf books daily -Assist Librarian daily with classes that come in for class
Central Elementary Aide
Van Buren Schools
05.2018 - 01.2019
- Duties throughout the day -Tutoring daily -Filled in for teachers or the office as needed during the day
- Assisted in preparation of classroom and instruction materials.
Paraprofessional
Van Buren School District
01.2017 - 01.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Performed before and after school bus duties
- Tutored kids that struggled with learning
Aide
Learning Center
01.2017 - 01.2018
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Enforced rules and instructions to maintain discipline.
Administrative Assistant/Insurance Agent
Shelter Insurance
01.2011 - 01.2017
- Answered multi line phone/kept files updated/processed payments -Wrote new policies and serviced existing policies -Excellent Customer Service/Dealt with upset customers daily -Kept the office running smoothly daily
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Education
University of Arkansas
Fort Smith, AR2004
High School Diploma - undefined
Van Buren High School
Van Buren, AR2001
Skills
- Computer Skills/ Strong typing skills
- Office experience (6 years)
- Professional phone etiquette
- Verbal and Written Communication
- Understanding Customer Needs
- Customer Data Confidentiality
- Efficient Data Entry
Certification
- Licensed Property and Casualty Insurance Agent 2012-present
Timeline
Paraprofessional
Van Buren School District
01.2022 - Current
Payment Processor
Washington Regional Business Office
01.2020 - 01.2021
Library Aide
Fayetteville Public Schools
01.2019 - 01.2020
Central Elementary Aide
Van Buren Schools
05.2018 - 01.2019
Paraprofessional
Van Buren School District
01.2017 - 01.2019
Aide
Learning Center
01.2017 - 01.2018
Administrative Assistant/Insurance Agent
Shelter Insurance
01.2011 - 01.2017
University of Arkansas
High School Diploma - undefined
Van Buren High School
- Licensed Property and Casualty Insurance Agent 2012-present
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