Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Kim Esser

Charter Senior Living
Verona,WI
33
years of professional experience

Dynamic Dining Service Director with a proven track record at Charter Senior Living, adept at enhancing service delivery efficiency and resident satisfaction. Skilled in Serv-Safe Management and team leadership, I successfully implemented best practices that elevated care quality and optimized operational strategies, fostering a culture of excellence in senior living services.

Work History

Dining Service Director

3 Years 5 Months
Charter Senior Living | 02.2023 - 07.2026
  • Managed financial resources and allocated assets to improve overall service delivery efficiency.
  • Analyzed resident feedback and directed operational strategies to optimize care quality and satisfaction levels.
  • Engaged with cross-functional teams to drive the adoption of best practices, improving quality of care in senior living services.

Chef

1 Year 2 Months
Cedarhurst Assisted Living And Memory Care | 02.2023 - 04.2024
  • Ensured compliance with food safety and sanitation standards through consistent monitoring.
  • Trained kitchen staff on effective food preparation methods and established safety standards to promote a secure working environment.

Chef

2 Years 11 Months
Mayo Clinic | 03.2020 - 02.2023

Prepped and cooked full meals from scratch. Catering. Quality control, controlled waste, ordering products/items weekly. Budget control.

Head Cook/Manager

25 Years 3 Months
Verona Area High Scool | 03.1993 - 06.2018
  • Directed kitchen staff to optimize meal preparation and service efficiency.
  • Designed and executed weekly menus that align with established nutritional standards.
  • Oversaw food inventory management, implementing effective stock rotation practices to minimize waste.
  • Facilitated training sessions for new cooks on food safety protocols and kitchen equipment operation.

Education

High School Diploma

James Madison Memorial | Madison, Wi | 06.1978

Skills

Serv- Safe Management
Serv-Safe Allergies
Took some Management classes

Accomplishments

99.9 percent residents ate 3 meals in dining and were happy and satisfied. Went above and beyond 😊

Timeline

Dining Service Director

Charter Senior Living
02.2023 - 07.2026Read More

Chef

Cedarhurst Assisted Living And Memory Care
02.2023 - 04.2024Read More

Chef

Mayo Clinic
03.2020 - 02.2023Read More

Head Cook/Manager

Verona Area High Scool
03.1993 - 06.2018Read More

James Madison Memorial

High School Diploma
Read More
Kim Esser