Kim Fagundes
San Jose,CA
Summary
Operations and equipment coordination professional with 6+ years supporting high-reliability, technical environments. Experienced in equipment tracking, inventory control, preventative maintenance coordination, vendor support, troubleshooting, and documentation. Strong communicator who partners effectively with engineers, technicians, and vendors to maintain equipment uptime, safety compliance, and operational efficiency in fast-paced R&D settings.
Overview
16
16
years of professional experience
Work History
Implementation Specialist
Classic Vacations
San Jose, CA
02.2018 - Current
- Coordinate and track complex operational systems and assets using enterprise databases, ensuring accuracy, traceability, and compliance.
- Schedule and support preventative maintenance activities by coordinating with internal technical teams and external vendors to minimize downtime.
- Troubleshoot system issues by analyzing logs, identifying root causes, and implementing corrective actions.
- Serve as primary liaison between technical teams, vendors, and stakeholders to resolve operational disruptions efficiently.
- Maintain detailed documentation, change records, and process logs to support audits, compliance, and continuous improvement.
- Lead daily task prioritization and provide technical guidance to team members, improving response time and system reliability.
Event / Chanel Marketing Manager
ASUSTeK COMPUTER INC, Open Platform, Vietnam
Viet Nam
05.2010 - 07.2013
- Coordinated logistics, setup, tracking, and on-site support of high-value technical equipment for large-scale technology demonstrations and events.
- Worked cross-functionally with engineers, product managers, and vendors to ensure proper handling, functionality, and deployment of equipment.
- Managed equipment inventory across 50+ partner locations, maintaining accurate records and operational readiness.
- Oversaw documentation, budgets, and post-event reporting while adhering to corporate and safety standards.
Education
BS - Business Administration, Marketing Concentration
Can Tho University
Viet NamCertificate - Advanced Accounting
San Jose City College
San Jose, CASkills
- Equipment Coordination & Asset Tracking
- Preventative Maintenance (PM) Scheduling
- Vendor & Technician Coordination
- Equipment Troubleshooting & Issue Resolution
- Inventory Control & Documentation
- Safety, Compliance & SOP Adherence
- Root Cause Analysis & Process Improvement
- Database & System Management
- Cross-Functional Technical Support
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Chinese (Cantonese)
Elementary
Timeline
Implementation Specialist
Classic Vacations
02.2018 - Current
Event / Chanel Marketing Manager
ASUSTeK COMPUTER INC, Open Platform, Vietnam
05.2010 - 07.2013
Certificate - Advanced Accounting
San Jose City College
BS - Business Administration, Marketing Concentration
Can Tho University