Kim Fisher
Portland
Summary
Cybersecurity professional with expertise in threat detection, SIEM administration, and vulnerability management, adept at enhancing security protocols and incident response. Proven experience in integrating security solutions to improve system visibility and compliance. Ready to leverage skills in pursuing a challenging role as a Security Analyst.
Overview
8
8
years of professional experience
Work History
CYBERSECURITY OPERATIONS ANALYST
Lighthouse Credit Union
Dover
03.2025 - Current
- Led the end-to-end implementation of Abnormal AI, independently configuring all system settings and product add-ons to be fully operational.
- Utilized Rapid7 InsightIDR and InsightVM to monitor security reports, analyzing incidents, vulnerabilities, and system performance.
- Integrated multiple data sources into a SIEM to centralize log collection, improve visibility, and enhance threat detection
- Investigated vulnerability alerts by reviewing SIEM and system logs to confirm exposure, identify root cause, and recommend remediation actions
- Evaluated third-party software through security reviews and risk assessments to ensure compliance with organizational standards
- Used phishing simulation tools such as KnowBe4 to assess user susceptibility, analyze results, and improve security awareness
- Authored as-built documentation and knowledge base articles to support system operations, troubleshooting, and knowledge sharing
- Administered Mimecast email security, configuring policies and monitoring threats to protect against phishing, malware, and spam
- Reviewed security events within a CATO network and managed internet firewall configurations to enforce policies and protect the network traffic
- Developed, analyzed, and delivered monthly security reporting metrics across Rapid7 vulnerability management, Azure and Active Directory security, KnowBe4 Weak Password Testing, Dark Web Monitoring, and Abnormal AI posture and value reports, presenting actionable findings to technical and business stakeholders.
MEMBER EXPERIENCE SPECIALIST
Lighthouse Credit Union
Dover
04.2024 - 03.2025
- Assisted members with account inquiries and transactions, ensuring satisfaction and timely resolutions
- Educated members on credit union products and services, enhancing overall member engagement
- Collaborated with team to streamline processes for improved member experience and operational efficiency
- Utilized CRM software to track interactions and maintain accurate member records for seamless service delivery
- Developed training materials for new staff, promoting consistency in member service practices across the team
- Fostered relationships with members through personalized communication, boosting retention rates within the credit union
- Collaborated with cross-functional teams to develop initiatives aimed at enhancing overall member experiences
- Maintained accurate records of all member communications and transactions, ensuring seamless coordination between departments involved in servicing accounts
SECURITY FORCES
United States Air Force
Beale AFB
12.2017 - 03.2021
- Controlled entry and exit points of a military installation, verifying over 144,000 personnel and vehicles to enforce security protocols and maintain base safety
- Provided flight line security for the RQ4 Global Hawks, 9-RW, U-2 and T-38 aircraft, safeguarding the equipment by enforcing access control, conducting patrols, and monitoring for potential threats
- Conducted base patrols and routine law enforcement operations, ensuring compliance with regulations, preventing incidents, and safeguarding personnel and assets
- Served as a certified Papa 2 alarm monitor at Beale AFB missile silo, continuously monitoring security systems, detecting potential threats, and initiating rapid response protocols to protect critical assets
- Trained 300+ Airmen in security protocols, operational procedures, and safety standards, enhancing team readiness and mission effectiveness
- Reviewed, revised and standardized SOPs and OIs, ensuring procedures were accurate, compliant and aligned with mission requirements
Education
Bachelor of Science - CYBERSECURITY
Southern New Hampshire University
Manchester, NH, US06.2025
Skills
- Access control
- Threat detection and rapid response software
- Security policy enforcement and compliance
- Incident investigation and reporting
- SIEM administration and integration
- Vulnerability management and software
- Security monitoring and event analysis
- Phishing simulation management and analysis
- Software vetting and risk assessment
- Email security administration
- Network security and firewall management
Accomplishments
Selected as a Distinguished Graduate at Air Force Security Forces Technical School for outstanding academic achievement, discipline, and leadership in a highly competitive training environment.
Timeline
CYBERSECURITY OPERATIONS ANALYST
Lighthouse Credit Union
03.2025 - Current
MEMBER EXPERIENCE SPECIALIST
Lighthouse Credit Union
04.2024 - 03.2025
SECURITY FORCES
United States Air Force
12.2017 - 03.2021
Bachelor of Science - CYBERSECURITY
Southern New Hampshire University