Michaelson Pierre Louis

Summary

Self-motivated, goal-oriented, and customer-focused with excellent communication. Devoted SOC Analyst with 4+ years of experience protecting organizations from cyber threats. Expertise in threat detection, phishing email analysis, data loss prevention (DLP), and refining SOC processes by ensuring the Confidentiality, Integrity and Availability (CIA) of sensitive data in using the latest security tools and technologies though proactively identify and mitigate risks.

Overview

years of professional experience

Work History

Cybersecurity Operations Analyst

American Pest

04.2021 - Current

Develop follow-up action plans to resolve reportable issues and communicate with other Analysts to address security threats and incidents.
Supported supervisor and associated team members to maintain system functionality.
Assessed operational performance to identify areas for improvement.
Block malicious domains, Hashes, Files, and IPs following the company's Standard Operation Procedures.
Stay up to date with current vulnerabilities, attacks, and countermeasures.
Provide Incident Response (IR) support when analysis confirms actionable incidents.
Monitoring phishing alerts and their effects on endpoints.
Analyze and resolve DLP alerts from McAfee DLP Manager and Splunk Enterprise Security (Splunk ES) and escalate cyber privacy incidents to the Privacy Team.

Information Systems Security Officer (ISSO)

United Healthcare

03.2019 - 03.2021

Continuously monitor security control to ensure they were implemented correctly, functioning as intended, and produced the desired outcome.
Provide Assessment support and Information Assurance support to include security test and evaluation (ST&E), security control assessment, vulnerability assessment, POA&M management, IT security policies, and procedure developments.
Assist with reviewing Certification and Accreditation packages for IT systems, ensuring that management, operational, and technical security controls adhere to a formal and well-established security requirement authorized by NIST SP 800-53 R4.
Recommend improvements in security systems and procedures.
Conducted security audits to identify vulnerabilities.

IT Help Desk Manager

Comenity Bank

02.2018 - 02.2019

Troubleshoot and track performance.
Daily backup data according to company procedures.
Investigate alerts from other endpoint users.
Ensures the security of the bank's information systems.
Implement, manage, and repair simple networks and network connectivity.
Ensures customer standards are maintained.
Supervise the technical support team.
Responsible for IT support services ta the agency.

Education

Montgomery College: Ass in Business

Skills

Operating Systems: Mac, Microsoft Windows, Solaris, Linux
Software: Microsoft Office applications (Word, Outlook, Powerpoint, and Excel)

Networking: LAN, VPN, TCP/CP, IDS/IPS
Threat Mitigation : Malware,Viruses, Ransomware, Malicious Network Traffic, Hashes, Suspicious Domains and IP, Email Quarantine, Storage Devices, Malicious Code, Network Traffic, Log Data, Hard Drives

Timeline