Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Kim Foreman

Mechanicsville,USA

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Office ManagerArea Manager of Operations/TrainingFamily CaregiverGeneral ManagerGeneral Manager/Deli Manager

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Mechanicsville, USA
Open to relocation: Yes

Important To Me

Work-life balanceHealthcare benefits

Summary

Dynamic operations leader skilled in driving process improvements that significantly reduce costs and enhance team productivity. Successfully managed diverse office functions while implementing strategic initiatives that align with organizational goals. Experienced in developing relationships with stakeholders to facilitate seamless operations and achieve operational excellence.

Overview

37
37
years of professional experience

Work History

Office Manager

Hogue Insurance LLC
Mechanicsville, US
03.2025 - Current
  • Managed day-to-day office operations, including ordering supplies, maintaining equipment, and coordinating calendars to ensure smooth workflow.
  • Resolved customer inquiries and complaints with timeliness and professionalism.
  • Created and maintained filing systems to ensure accurate record keeping.
  • Processed payrolls on a biweekly basis using accounting software.
  • Established and nurtured relationships with external partners to enhance business operations.
  • Implemented and enforced corporate and departmental policies and service standards.
  • Evaluated and improved processes within work areas.
  • Checks and tests for understanding.
  • Conducted periodic reviews of processes and procedures to identify areas for continuous improvement.
  • Motivated teams to achieve peak performance levels through training, coaching and mentoring activities.
  • Implemented process improvements to optimize operational efficiency and reduce costs.
  • Evaluated employee performance on a regular basis to promote professional development opportunities.
  • Collaborated with senior management team to create and implement business development plans.
  • Reviewed financial statements, sales reports, and other performance data to measure productivity.

Area Manager of Operations/Training

Amazon
Va., US
03.2014 - 04.2025

Family Caregiver

Hilda Wright
Mechanicsville, US
02.2012 - 03.2014
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and mobility exercises.
  • Communicated effectively with families regarding the status of their loved ones' wellbeing.
  • Monitored vital signs such as pulse rate and blood pressure on a regular basis according to established protocols.
  • Ensured that all safety protocols were followed at all times while providing care.
  • Administered medications as prescribed by the physician in accordance with state regulations.
  • Responded promptly to emergency situations using sound judgment and critical thinking skills.
  • Provided emotional support to patients facing physical and mental health challenges, fostering resilience and well-being.
  • Coordinated medical appointments and social events to enhance patient engagement and compliance.
  • Supervised and managed overall performance of staff.
  • Trained new employees on job responsibilities, ensuring consistent delivery of quality care and support.
  • Responsible for weekly food ordering, weekly and monthly inventory reports.
  • Conducted interviews to evaluate potential candidates for staffing positions.
  • Recruited team members to maintain adequate staffing levels.
  • Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
  • Executed sales and operational activities, producing results that met or exceeded business plan.
  • Provided clear direction and set priorities for accomplishing desired actions and results.
  • Prepared staff work schedules and assigned specific duties.
  • Developed and implemented effective strategies to reduce costs while maintaining quality standards.
  • Provided coaching and mentoring support for employees at all levels of the organization.

General Manager

Five Guys INC
Mechanicsville, US
11.2007 - 02.2012
  • Developed strategies that enhanced team performance, increased customer satisfaction, and boosted profitability.
  • Provided leadership for special projects to ensure alignment with organizational goals.
  • Collaborated with senior management to develop long-term plans for achieving organizational goals.
  • Promoted continuous improvement initiatives that streamlined processes within the team.

General Manager/Deli Manager

Fast Mart
King George, US
03.1999 - 09.2007

Transportation Management Coordinator

Brighton Bus Company LLC
Brooklyn, US
08.1989 - 02.1999
  • Up-sold additional menu items to increase restaurant profits.
  • Mastered POS Point of service computer system.
  • Operated large volume cooking equipment.
  • Managed weekly food ordering process to ensure inventory availability and cost control.
  • Managed daily cash deposit activities.
  • Built and maintained relationships with vendors and suppliers.
  • Recruited team members to maintain adequate staffing levels.
  • Provided coaching and mentoring support for employees at all levels of the organization.
  • Used customer feedback for improving operations and building brand loyalty.
  • Coordinated staff training sessions to ensure compliance with company policies and procedures.
  • Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
  • Assessed team member performance through formal reviews leading to promotions or terminations as necessary.
  • Executed sales and operational activities, producing results that met or exceeded business plan.
  • Provided clear direction and set priorities for accomplishing desired actions and results.
  • Coordinated interdepartmental projects to ensure timely task completion and alignment with business goals.
  • Prepared staff work schedules and assigned specific duties.
  • Reviewed financial statements, sales reports, and other performance data to measure productivity.
  • Demonstrated and supported continuous improvement and growth mindset.
  • Maintained records to allow for proper maintenance of vehicles.
  • Utilized routing software to construct well-planned routes.
  • Inspected vehicles prior to departure to ensure they are safe and comply with legal requirements.
  • Provided excellent customer service by responding promptly to inquiries from clients or vendors.
  • Trained drivers on safety, route knowledge and courier procedures through use of check rides.
  • Created documentation including bills of lading, packing lists, invoices, and customs declarations.
  • Communicated with customers to develop and maintain professional business relationships.
  • Created and optimized transportation schedules for multiple clients to enhance delivery efficiency.
  • Scheduled drivers to maximize transportation revenue and guest satisfaction.
  • Evaluated carriers for performance metrics such as transit times, quality of service, pricing structure.
  • Enforced safety rules and regulations.
  • Established efficient scheduling processes to optimize team productivity.
  • Dispatched personnel and vehicles in response to telephone and radio reports of emergencies.

Education

High School Diploma -

Lafayette High School
Brooklyn, NY
01-1989

Skills

  • Office management
  • Office administration
  • Vendor relations
  • Supply chain coordination
  • Process improvement
  • Team collaboration
  • Multitasking skills
  • Problem-solving expertise
  • Adaptability and flexibility
  • Employee engagement

Timeline

Office Manager

Hogue Insurance LLC
03.2025 - Current

Area Manager of Operations/Training

Amazon
03.2014 - 04.2025

Family Caregiver

Hilda Wright
02.2012 - 03.2014

General Manager

Five Guys INC
11.2007 - 02.2012

General Manager/Deli Manager

Fast Mart
03.1999 - 09.2007

Transportation Management Coordinator

Brighton Bus Company LLC
08.1989 - 02.1999

High School Diploma -

Lafayette High School

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Kim Foreman