Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Section 8 Coordinator
Housing Authority of Douglas County
Roseburg, Oregon
04.2020 - Current
Assisted in the processing of Section 8 applications and renewals.
Monitored tenant income and family composition to ensure eligibility requirements were met.
Conducted annual recertification's for all Section 8 tenants.
Processed Housing Choice Voucher payments to landlords.
Resolved discrepancies between landlord-tenant disputes related to rental assistance programs.
Advised applicants on their rights and responsibilities as participants in the Section 8 program.
Responded to questions from tenants regarding their eligibility for benefits or other issues pertaining to their participation in the program.
Ensured proper documentation was maintained for each case file.
Maintained positive working relationship with fellow staff and management.
Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
Answered questions and responded to inquiries to deliver high level of service to patients.
Education
Some College (No Degree) -
Umpqua Community College
Roseburg, OR
Skills
Eligibility Determination
Adaptability and Flexibility
Decision-Making
Reliability
Problem-solving aptitude
Telephone Etiquette
Professional Demeanor
Goal Setting
Problem-solving
Task Prioritization
Organizational Skills
Multitasking
Teamwork and Collaboration
Time Management
Affiliations
Previous member of the Roseburg Optimist Club
Group participant with Project Leadership in Roseburg
Accomplishments
Letters of recommendations from UCAN, American Laminators and Cardinal Services (attached).
Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)