Kim Hartley
Peoria,AZ
Summary
Seasoned hospitality professional with expertise in bartending, barista service, and restaurant operations. Specializes in customer service, high-volume food and beverage environments, and cash handling. Supports team efficiency in front-of-house and supervisory roles, with hands-on experience from bar backing to restaurant management.
Overview
2027
2027
years of professional experience
Work History
Tea Barista, Waitress
The Spicery
Glendale, Arizona
01.2026 - Current
- Provide high-quality tea, beverage, and food service in a fast-paced café environment
- Take and process customer orders accurately while maintaining excellent customer service
- Maintain cleanliness and organization of workstations and dining areas
- Collaborate with team members to ensure efficient daily operations
Barback
Cheers Bar & Grill
Glendale, Arizona
- Assisted bartenders with drink preparation, stocking, and maintaining bar cleanliness
- Served food and beverages to customers in a busy bar and grill setting
- Managed customer needs and ensured timely service during peak hours
- Supported inventory restocking and closing duties
Manager
Subway
Glendale, Arizona
- Supervised daily restaurant operations including staff scheduling and shift management
- Handled customer concerns and ensured high standards of service and food quality
- Trained new employees on food preparation, safety procedures, and customer service
- Managed cash handling, inventory, and store opening/closing procedures
Hostess / Waitress
Topshelf
Glendale, Arizona
- Delivered attentive table service in a high-volume restaurant environment
- Greeted and seated guests in a timely and friendly manner
- Coordinated with kitchen and serving staff to ensure smooth service flow
- Handled reservations, waitlists, and customer inquiries
Skills
- Bartending & Beverage Preparation
- Cash Handling & POS Systems
- Food Safety & Sanitation Practices
- Customer Service & Guest Relations
- Fast-paced multitasking
- Food safety practices
- Conflict Resolution
Timeline
Tea Barista, Waitress
The Spicery
01.2026 - Current
Barback
Cheers Bar & Grill
Manager
Subway
Hostess / Waitress
Topshelf