Kim Huynh
Glendale,AZ
Summary
I have worked with this position for almost 2 years and I have great experience with this profession. Skilled in diagnostic testing, treatment eyecare with dryness, watery, and many other medical eye issues. I am good at collaborating with my peers and have great communication with patients and co-workers handling both front desk, and technician at my current workplace. I have done training for hard contacts fitting, along with doing OCT, visual fields and fundus photography. I'm very well organized and have great time management with taking patients back and do not get behind with the time.
Overview
2
2
years of professional experience
Work History
Ophthalmic Medical Technician
Jesse Dominguez
Phoenix, AZ
11.2024 - Current
- Utilized advanced diagnostic equipment, including autorefractors and optical tomography, for correct measurements.
- Assisted in performing comprehensive eye examinations to ensure accurate patient assessments.
- Increased patient satisfaction with compassionate care during difficult procedures such as dilation or contact lens fittings.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss and OCT
- Documented patient medical histories and maintained detailed records in electronic health systems for seamless information flow.
- Educated patients on pre- and post-operative care, enhancing understanding of procedures and improving satisfaction.
Front Desk Receptionist
Jesse Dominguez
Phoenix, AZ
11.2024 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance guest satisfaction.
- Coordinated appointments and schedules for clients, optimizing time management.
- Coordinated appointments and schedules for clients, optimizing time management and resource allocation.
- Maintained accurate records of guest interactions, contributing to improved communication.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Bachelor of Science - Medical Studies
Arizona State University
Glendale, AZ12-2024
Skills
- Refractive error correction
- Refraction techniques
- Visual acuity testing
- Visual field testing
- Glaucoma screening expertise
- Macular degeneration detection
- Ocular imaging
- Corneal topography
Timeline
Ophthalmic Medical Technician
Jesse Dominguez
11.2024 - Current
Front Desk Receptionist
Jesse Dominguez
11.2024 - Current
Bachelor of Science - Medical Studies
Arizona State University