Summary
Overview
Work History
Skills
Designations
Timeline
Generic

Kim Jones, CIC, API, CISR

Delaware,OH

Summary

Seasoned and successful insurance professional with 30 plus years of experience in the industry working on both the carrier and agency sides. Excellent at building and sustaining mutually beneficial relationships with customers and team members.

Overview

25
25
years of professional experience

Work History

Head of Insurance

Indium
04.2022 - 04.2024
  • Led personal and commercial lines solution advocates and support specialist.
  • Forged strong relationships with carriers, underwriters and agents as we were placing business.
  • Worked closely with President, Head of Membership and Head of Operations to keep up with industry changes and to allow us make informed decisions between departments.
  • Collaborated with: Chubb, Liberty Mutual, CNA, Hanover, The Hartford, Nationwide, Forge, Merchants, Utica, Grange, Branch, Attune, Aegis, American Modern, Safeco, Travelers, Great American, Pathpoint


Senior Account Executive

Philadelphia Insurance Companies
05.2016 - 04.2022
  • Worked with limited supervision supporting retention goals for the renewal book of business of assigned territory.
  • Worked closely with agents by communicating to discuss changes in exposures, pricing or coverage issues that may arise during the course of the renewal and assist in negotiations with agent and underwriter.
  • Processed customer endorsements provided by the agent.


Insurance Account Manager

Huntington Insurance
08.2015 - 05.2016
  • Represented Huntington Insurance as a personal lines product expert while providing customer service to assigned book of business.


Producer/Senior Account Executive

Mitchell Insurance Agency, Inc.
09.1999 - 08.2015
  • Worked closely with clients to choose the best coverage for their needs. Wrote and serviced personal, commercial and life insurance with several carriers: Erie, Grange, Travelers, Western Reserve Group, Progressive, Hagerty, USLI, American Strategic Insurance, Pekin and MetLife.
  • Performed consistently as on the top sales agents in the agency based on premium and policies sold.

Skills

  • Decision-Making
  • Time Management
  • Customer Relationship Management
  • Organizational Skills
  • Communication Skills

Designations

CIC, API, CISR

Timeline

Head of Insurance

Indium
04.2022 - 04.2024

Senior Account Executive

Philadelphia Insurance Companies
05.2016 - 04.2022

Insurance Account Manager

Huntington Insurance
08.2015 - 05.2016

Producer/Senior Account Executive

Mitchell Insurance Agency, Inc.
09.1999 - 08.2015

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Kim Jones, CIC, API, CISR