Kim Keithley
Albuquerque
Summary
Detail-oriented professional with strong project management skills and a proven track record in event planning. Adept at building relationships and enhancing community engagement through effective communication and organization.
Overview
2025
2025
years of professional experience
Work History
Events Cordinator
Beehive Assisted Living
Albuquerque, NM
11.2024 - 02.2025
- Coordinated resident activities to enhance community engagement and well-being.
- Assisted in developing care plans tailored to individual resident needs.
- Facilitated communication between families, residents, and healthcare staff.
- Organized social events promoting resident interaction and participation.
Manager, Sales and Customer Support
Fidelity Information Services
Albuquerque, NM
10.2022 - 12.2023
- Resolved customer inquiries through multiple channels, ensuring timely and effective communication.
- Assisted in troubleshooting product issues, providing practical solutions to enhance customer satisfaction.
- Accurately documented interactions, maintaining detailed customer records for future reference.
Center-Based Behavior Technician: Impactful Autism
Centuria Autism
Albuquerque, NM
2021 - 06.2022
- Assisted in implementing individualized treatment plans (ABA Therapy) for clients with autism spectrum disorders.
- Conducted behavioral assessments to track client progress and modify strategies as needed.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients and families.
- Provided direct support during therapy sessions, reinforcing positive behaviors through structured interventions.
- Engaged clients in therapeutic activities designed to improve social skills and communication abilities.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Education
Production Art - Design And Production Art
Phoenix Institute of Technology
Phoenix, AZ08-1989
Skills
- Multitasking and organization
- Customer service
- Data entry
- Work Planning and Prioritization
- Relationship building
- MS office
- Project coordination
- Presenting ideas and plans
- Recordkeeping
- Project Support
- Staff management
- Event planning
- Project assistance
- Schedule management
- Administrative leadership
- Project management
- Budget planning
- Team oversight
- Consulting
- Insurance verification
- Business administration
- Patient registration
- Adaptability and flexibility
- Verbal and written communication
- Conflict resolution
- Microsoft office
- Team leadership
- Documentation and recordkeeping
- Phone and email etiquette
- Coaching and mentoring
- Staff training
- Customer service management
- Support services
- Inventory management
- Appointment scheduling
- Quality assurance
- Goal setting
- Workflow planning
Timeline
Events Cordinator
Beehive Assisted Living
11.2024 - 02.2025
Manager, Sales and Customer Support
Fidelity Information Services
10.2022 - 12.2023
Center-Based Behavior Technician: Impactful Autism
Centuria Autism
2021 - 06.2022
Production Art - Design And Production Art
Phoenix Institute of Technology