Kim L. Vetrano-McCollum
Tucson
Summary
Utilize my extensive Behavior Health Experience to assist individuals with behavior/mental health concerns, to help improve quality of life and functional independence by coordination comprehensive ,individualized care .
Overview
27
27
years of professional experience
1
1
Certification
Work History
Detailed ALTCS Supervisor
Tohono O’Odham
10.2025 - Current
- Supervise Tribal case managers ensuring compliance with Ahcccs tribal policies and procedures
- Monitoring staff compliance through audits with case plans, Reviewing high-cost care plans
- Ensuring all Tribal staff adhere to state and federal regulations
Care Coordinator (Case Manager)
Community Partners
04.2024 - 10.2025
- Assisting members navigate the Criminal Justice System
- Collaboration with Probation and Parole to ensure Individuals are Compliant with Drug Court requirements
- Coordinate behavioral health appointments
- Assist with housing needs
- Maintaining health records and all supporting documentation in a timely manner
IOP Coordinator (Case Manager)
America’s Rehab Campus
10.2023 - 04.2024
- Assisting members navigate the Criminal Justice System
- Collaboration with Probation and Parole to ensure Individuals are Compliant with Drug Court requirements
- Coordinate behavioral health appointments
- Assist with housing needs
- Educate and encourage individuals on their recovery journey
- Maintaining health records and all supporting documentation in a timely manner
Criminal Justice Health Care Coordinator (Case Manager)
Community Health Associates
Tucson, AZ
10.2022 - 10.2023
- Assisting members navigate the Criminal Justice System
- Daily Collaboration with Probation and Parole to ensure Individuals are Compliant with Drug Court Requirements
- Coordinate Behavioral Health appointments/ Attend court hearings
- Assist with housing needs
- Educating and Encourage Individuals in their recovery journey
- Maintaining Health Records and all supporting documentation in a timely Manor.
Criminal Justice Navigator (Case Manager)
HOPE, Inc.
Tucson, AZ
04.2021 - 10.2022
- Assisting members navigate the Criminal Justice System
- Daily community outreaches
- Coordinate Behavioral Health appointments/ Attend court hearings
- Assist with housing needs
- Support members with daily living skills
- Maintaining Health Records and all supporting documentation
- Facilitate court requirements to ensure deadlines are met and court documents are filed accordingly
Banner
Tucson, AZ
03.2018 - 01.2021
- Manage a case load of 150 plus members with complex needs. I was responsible for completing assessments and treatment plan development. Coordinating care with individual’s treatment team and outside stakeholders Assist with housing concerns. Documented pertinent information into member’s medical chart. Facilitate Court Ordered Treatment requirements. Training and mentoring new Staff. Team driven
Assurance Health and Wellness
Tucson, AZ
11.2017 - 11.2018
- Assisting individuals with managing their behavior health needs completing face to face wellness checks, assisting members with housing concerns. Utilizing my skills for positive deescalating urgent situations.
COT (court ordered treatment) Navigator (Case Manager)
HOPE, Inc.
Tucson, AZ
10.2015 - 11.2017
- Manage case load of COT Members
- Daily community outreaches
- Coordinate Behavioral Health appointments
- Assist with housing needs
- Support members with daily living skills
- Maintaining Health Records and all supporting documentation
- Facilitate COT requirements to ensure deadlines are met and court documents are filed accordingly
- Training and mentoring of new staff
Behavioral Health Mentor
Crisis Response Center/Connections AZ
Tucson, AZ
03.2012 - 09.2015
- Crisis intervention services for mental health concerns
- Daily intake of individuals who require crisis intervention (Walk-in or Law Enforcement)
- Medical data entry in a triage medical setting
- Crisis stabilization through de-escalation
- Communication with all public entities involved with the assistance of patient car
- Conducting daily safety and welfare checks on individuals
- Maintaining accurate documentation regarding individuals
- Responsible for daily training and mentorship of staff personnel
Mental Health Technician
Sonora Behavioral Health
Tucson, AZ
01.2006 - 03.2012
- Leadership role in patient program scheduling
- Organized and facilitated individuals to participate in better mental health practices
- Responsible for unit functions – Patient vital signs, ambulation, etc.
- Conducting group activities according to nationally recognized standards (patient transfers, body mechanics, and safe intervention)
- Accurate medical documentation of daily patient care
- Assistance with admissions and discharges
- Stimulated Individuals to participate daily to achieve treatment goals
Corrections Officer I
Corrections Corporation of America (C.C.A.)
Eloy, AZ
04.1999 - 12.2005
- Supervisor for incarcerated inmates and detainees awaiting deportation
- Practiced Federal Government Guidelines
- Conducted security checks, pat downs, and cell searches
- Implemented and ensured safety of the institution while transferring inmates/detainees for medical or legal appointments
- Maintained daily accountability, movements, and safety of incarcerated inmates/detainees
Education
High School Diploma -
Flowing Wells High School
Tucson, AZSkills
- Over 27 years of mental health experience
- Certified for all Arizona Complete Health required training
- Collaborative and Successful team leader
- Highly focused on patient care and welfare
- Proficient in wave testing (blood pressure, drug testing, breathalyzer)
- Detail Oriented, Certified General Assessor
- MRT Certified
Certification
- Behavioral Health Technician (BHT)
- Fingerprint Clearance Card
- First Aid/CPR
- Medical Emergencies
- Crisis intervention
- CPI (Crisis Prevention Intervention)
- Boundaries & Ethics
- Sexual Harassment
- Certified Peer Support
- Certified Forensic Peer Support
Timeline
Detailed ALTCS Supervisor
Tohono O’Odham
10.2025 - Current
Care Coordinator (Case Manager)
Community Partners
04.2024 - 10.2025
IOP Coordinator (Case Manager)
America’s Rehab Campus
10.2023 - 04.2024
Criminal Justice Health Care Coordinator (Case Manager)
Community Health Associates
10.2022 - 10.2023
Criminal Justice Navigator (Case Manager)
HOPE, Inc.
04.2021 - 10.2022
Banner
03.2018 - 01.2021
Assurance Health and Wellness
11.2017 - 11.2018
COT (court ordered treatment) Navigator (Case Manager)
HOPE, Inc.
10.2015 - 11.2017
Behavioral Health Mentor
Crisis Response Center/Connections AZ
03.2012 - 09.2015
Mental Health Technician
Sonora Behavioral Health
01.2006 - 03.2012
Corrections Officer I
Corrections Corporation of America (C.C.A.)
04.1999 - 12.2005
High School Diploma -
Flowing Wells High School