Kimberly Merola
Phoenix,AZ
Summary
Seasoned Pharmacy Technician with 5 1/2 years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Highly flexible in hours and scheduling. Working in a 24 hour pharmacy has trained me to be an expert in filling prescriptions within fast-paced, high-volume settings, while also multi-tasking to answer incoming calls, make necessary outgoing calls and type prescriptions in an orderly fashion.
Overview
10
10
years of professional experience
Work History
Produce Clerk/ Multi Service Clerk
Fry's Food And Drug
Phoenix, AZ
08.2015 - 04.2017
- Updated pricing and sales signs to promote merchandise.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Rotated stock to maintain freshness.
- Was cross trained in Multiple departments including produce, floral, cashier, general merchandise, bakery and service clerk, in order to receive full time hours and to help where needed
Pharmacy Technician/Pharmacy Operations Manager
Walgreens Pharmacy
Phoenix, AZ
05.2017 - 10.2022
- I started with the company as a Cashier until my license was waiting on approval as a pharmacy technician.
- Daily tasks included filling, typing prescriptions, making calls to Mds and Insurance companies in order to proficiently fill patients medications.
- A few years in the course of time, Walgreens created a new inside job for pharmacy techs to move up within the company and that was a Pharmacy Operations Manager. I was one of a few techs who looked to advance and had received the position in my store.
- Worked closely with the store manager and pharmacy manager, to maintain day-to-day operations.
- Administered vaccines to immunize patients.
- Trained pharmacy interns and newly hired technicians.
- Managed weekly schedules and requests for leave.
- Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
- Improved organization and supply management policies for medicines and materials.
- evaluated that all individual's license's and pharmacy Licenses were updated and in good standing.
- managed customer complaints efficiently, to receive a successful outcome for the patient.
Processing Technician
Cigna- Freedom Fertility
Phoenix, AZ
02.2023 - 04.2023
- processing orders to fill set up by the PCC with the patient either through the patients provided insurance or self pay as requested per patient.
Pharmacy Technician
Frys Pharmacy
Phoenix, Arizona
09.2023 - Current
- Processed prescriptions accurately in fast-paced pharmacy environment.
- Assisted customers with medication inquiries and product information.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Education
High School Diploma -
Shadow Mountain High School
Phoenix, AZ05.2015
Skills
- Flexible Schedule
- Customer Service
- Display Setup
- Heavy Lifting
- Critical Thinking
- Time Management
- Decision Making
- multitasking
- detail-oriented
- Prioritization and Organization
Timeline
Pharmacy Technician
Frys Pharmacy
09.2023 - Current
Processing Technician
Cigna- Freedom Fertility
02.2023 - 04.2023
Pharmacy Technician/Pharmacy Operations Manager
Walgreens Pharmacy
05.2017 - 10.2022
Produce Clerk/ Multi Service Clerk
Fry's Food And Drug
08.2015 - 04.2017
High School Diploma -
Shadow Mountain High School