Results-driven sales professional with twenty-five years of experience focused on performance. Decisive and thorough professional skilled at multitasking, organization, and finding solutions based on customer needs. Special interest in cultivating rapport with clients to reach goals and delivering innovative improvement strategies. Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 25 years of experience in sales.
Hi, I’m
KIM MALCOM
Monroe,Ga
Summary
Overview
23
years of professional experience
Work History
Pittman Dental Laboratory Gainsville, GA
National Territory Manager
08.2022 - Current
Job overview
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
- Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Coordinated trade show participation efforts that led to valuable networking opportunities and increased brand visibility within the industry.
- Mentored junior sales professionals on best practices in relationship-building techniques, contributing positively to team performance metrics.
- Utilized advanced data analytics tools for accurate forecasting of future sales trends within the assigned region, enabling proactive adjustments as needed.
- Worked closely with regional distributors to ensure optimal inventory levels were maintained consistently throughout the year – avoiding stockouts or overstock situations.
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
- Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Walton County Parks & Recreation DepartmentMonroe, GA
Athletic Specialist
10.2020 - 07.2022
Job overview
- Provide facility and equipment support to the Athletics and Wellness Departments for classes, games, campus, and events
- Maintained indoor and outdoor athletic facilities and equipment
- Scheduled and taught classes as Senior Fitness Instructor & ISSA certified Personal Trainer.
Mockingbird PharmaDallas, TX
Sales Specialist
02.2020 - 10.2020
Job overview
- Identified opportunities and developed business cases to introduce products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling, and pricing
- Traveled to customer sites to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Managed full cycle B2B consultative sales process from identifying opportunities through cold calls, tele-prospecting, and email marketing through needs analysis, value-added solution presentation, demo/trial, contract negotiation, implementation, training, and after-sale support.
OneSource Office FurnitureNorcross, GA
Business Solutions Consultant
12.2017 - 02.2020
Job overview
- Analyzed client environment for implementation of MFP's, SaaS document management solutions
- Facilitated order and invoicing
- Managed installation teams and deliveries for one million dollar plus clients
- Excellent retention with recurring orders in Georgia, South Carolina, Tennessee, and Florida
- Coordinated with multiple vendors.
Systel Business EquipmentNorcross, GA
Account Manager
05.2013 - 01.2014
Job overview
- Facilitated order and invoicing
- Managed installation teams and deliveries for one million dollar plus clients
- Excellent retention with recurring orders in Georgia, South Carolina, Tennessee, and Florida
- Coordinated with multiple vendors.
TCK Studios Inc. DBA Ballet on Broad
Owner, Operator, Instructor
01.2004 - 11.2013
Job overview
- Taught and choreographed dance routines appropriate for age & skill
- Created and implemented successful business model including marketing strategies to boost long-term business success and increase profit levels
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll.
Air Tran AirlinesAtlanata, GA
Flight Attendant
10.2000 - 05.2005
Job overview
- Ensured passenger safety through aircraft compliance with policies, procedures, and regulations while delivering quality service throughout the duration of the customer experience.
Education
Georgia College & State UniversityMilledgeville, GA
BBA from Business
05.2000
University Overview
Skills
- Coordination
- Decision making
- Communication
- Multi-tasking
- Proficient In Salesforce
- Ambassador for Walton County Chamber of Commerce
- Certified as Pharmaceutical Technician
- Improvement planning
- Market Penetration Strategies
- Business Growth
- Brand Promotion
- Goals and performance
- Team Collaboration and Leadership
- Staff Training
- Product Demonstrations
- Product positioning
- Pipeline Development
- Sales Forecasting
- Contract Negotiation
- Relationship Building
- CRM Software
- Administrative ability
- Sales Leadership
- Business Management
- Multitasking and Organization
- Customer Acquisition
Timeline
National Territory Manager
Pittman Dental Laboratory
08.2022 - Current
Athletic Specialist
Walton County Parks & Recreation Department
10.2020 - 07.2022
Sales Specialist
Mockingbird Pharma
02.2020 - 10.2020
Business Solutions Consultant
OneSource Office Furniture
12.2017 - 02.2020
Account Manager
Systel Business Equipment
05.2013 - 01.2014
Owner, Operator, Instructor
TCK Studios Inc. DBA Ballet on Broad
01.2004 - 11.2013
Flight Attendant
Air Tran Airlines
10.2000 - 05.2005
Georgia College & State University
BBA from Business