Kim Manszewski
Dafter,MI
Summary
Dynamic and compassionate healthcare professional with a proven track record at Mackinac Straits Health System, enhancing patient satisfaction through effective communication and patient care assessment. Skilled in HIPAA compliance and healthcare management, I excel in fostering teamwork and collaboration. Achieved significant improvements in patient education and safety protocols.
Experienced with health center coordination, focusing on optimizing patient care and operational efficiency. Utilizes effective communication and organizational skills to manage multiple tasks and ensure smooth operations. Track record of enhancing patient satisfaction and fostering collaborative team environment.
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in [State].
Overview
29
29
years of professional experience
Work History
Sault Tribe Health Center
Sault Tribe Chippewa Indians
04.2024 - Current
- Developed educational materials for patients on various health topics, promoting preventive care measures.
- Maintained up-to-date knowledge about emerging healthcare trends, ensuring health center''s services remained relevant to the needs of the local population.
- Optimized resource allocation by analyzing operational data and identifying opportunities for improvement in service delivery.
- Collaborated with other healthcare providers to create a comprehensive care plan for patients with complex needs.
HR Specialist
Sault Tribe Chippewa Indians
01.2024 - 04.2024
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
Employee Relations Coordinator
Sault Tribe Of Chippewa Indians
06.2022 - 01.2024
- Streamlined the grievance process for quicker resolutions, improving overall workplace relations.
- Conducted regular audits of employee files, ensuring documentation was up-to-date and compliant with relevant regulations.
- Participated in internal investigations involving allegations of misconduct or policy violations, helping maintain a fair workplace environment.
- Advised managers on disciplinary actions when necessary while maintaining consistency with company policies and procedures.
- Established strong relationships with employees across all departments, acting as a reliable point of contact for concerns or issues that arose.
Medical Assistant Intern
War Memorial Hospital
01.2021 - 04.2021
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Collected histories, vitals, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Welcomed patients and inquired about wellbeing since last treatment.
- Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Maintained clean and safe clinic environment to prevent injuries.
- Communicated with patients and families to answer questions and provide reassurance.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
Employee Relations Coordinator
Sault Tribe Of Chippewa Indians
05.2020 - 01.2021
- Streamlined the grievance process for quicker resolutions, improving overall workplace relations.
- Conducted regular audits of employee files, ensuring documentation was up-to-date and compliant with relevant regulations.
- Promoted open dialogue between management and staff through regular town hall meetings and anonymous feedback channels.
- Participated in internal investigations involving allegations of misconduct or policy violations, helping maintain a fair workplace environment.
- Established strong relationships with employees across all departments, acting as a reliable point of contact for concerns or issues that arose.
- Collaborated with legal counsel to ensure compliance with labor laws and regulations throughout all employee relations activities.
- Developed comprehensive onboarding materials for new hires, ensuring a smooth transition into company culture.
- Processed new hires, transfers, and separations.
Project Assistant Of Housing
Sault Tribe Of Chippewa Indians
04.2018 - 01.2021
- Completed multiple tasks simultaneously to optimize project completion.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Maintained a well-organized document repository for easy access to vital information during the lifecycle of projects.
Daycare Assistant
Sault Tribe Of Chippewa Indians
04.2017 - 10.2018
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
CNA
Mackinac Straits Health System
03.1996 - 06.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
High School Diploma -
LaSalle High School
Saint Ignace, MI06-1995
Skills
- Patient coordination
- HIPAA
- Healthcare management
- Scheduling management
- Healthcare compliance
- Patient relations
- Health information systems
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Patient safety
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Patient care assessment
- Patient education
- Certified in CPR/AED
- Relationship building
- Medication dispensing
- HIPAA guidelines
- Self motivation
- Medical terminology
- CPR/AED
Timeline
Sault Tribe Health Center
Sault Tribe Chippewa Indians
04.2024 - Current
HR Specialist
Sault Tribe Chippewa Indians
01.2024 - 04.2024
Employee Relations Coordinator
Sault Tribe Of Chippewa Indians
06.2022 - 01.2024
Medical Assistant Intern
War Memorial Hospital
01.2021 - 04.2021
Employee Relations Coordinator
Sault Tribe Of Chippewa Indians
05.2020 - 01.2021
Project Assistant Of Housing
Sault Tribe Of Chippewa Indians
04.2018 - 01.2021
Daycare Assistant
Sault Tribe Of Chippewa Indians
04.2017 - 10.2018
CNA
Mackinac Straits Health System
03.1996 - 06.2015
High School Diploma -
LaSalle High School
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